Unwarranted "Dishonorable" debuff

Unwarranted "Dishonorable" debuff

in Account & Technical Support

Posted by: Baleal.7018

Baleal.7018

When arenanet just went down I was booted from my sPvP match. I got back into the match, but I received the Dishonorable debuff. I would like to have this debuff removed, I did not quit the match, and do not warrant the debuff.

Unwarranted "Dishonorable" debuff

in Account & Technical Support

Posted by: WhedonGaming.8016

WhedonGaming.8016

same here. i was dropped maybe 4 or 5 times now and that trait popped up. almost 3 days of no pvp allowed. the server gets attacked or whatever and we get these debuffs. need this removed, also! put in a ticket for it on toon Raif Twelve Kill.

Unwarranted "Dishonorable" debuff

in Account & Technical Support

Posted by: Astral Projections.7320

Astral Projections.7320

Unfortunately, you will need to let it expire naturally. Support does not have a way to remove this so contacting them will not help you.

https://help.guildwars2.com/entries/61078147-The-Dishonorable-Debuff
How do I get rid of it?
The only way to get rid of the Dishonorable Debuff is to wait 72 hours for it to expire. If you gain another flag for dishonorable gameplay while you are flagged, the timer will be reset, extending the time your account may be subject to the Dishonorable Debuff. The Guild Wars 2 Support Team is unable to remove dishonorable gameplay flags or otherwise alter the Dishonorable Debuff.

Perhaps you could make a thread on the PvP forum about it?

(edited by Astral Projections.7320)

Unwarranted "Dishonorable" debuff

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Remember, as well, you only get the debuff after 3 times. It is suggested to stop playing in that context whenever you experience several disconnects.

Good luck.

Unwarranted "Dishonorable" debuff

in Account & Technical Support

Posted by: WhedonGaming.8016

WhedonGaming.8016

i doubt their final answer is going to be “yeah, our servers were attacked, and yes, you were dropped because of this. but no, we cant remove the debuff because its obviously your fault.” i mean, they could say that, but they have control over these things. i dont think theyll ever include an asterisk in their explanations stating “unless our servers are attacked and its completely out of everyones hands” but in the spirit of community service, no?

Unwarranted "Dishonorable" debuff

in Account & Technical Support

Posted by: Astral Projections.7320

Astral Projections.7320

i doubt their final answer is going to be “yeah, our servers were attacked, and yes, you were dropped because of this. but no, we cant remove the debuff because its obviously your fault.” i mean, they could say that, but they have control over these things. i dont think theyll ever include an asterisk in their explanations stating “unless our servers are attacked and its completely out of everyones hands” but in the spirit of community service, no?

The quote says they are unable to remove the debuff. What they are saying there is they don’t have the tools, the ability, to do so. At that point, it doesn’t matter whose fault it is. If they can’t do it, they can’t.

Unwarranted "Dishonorable" debuff

in Account & Technical Support

Posted by: WhedonGaming.8016

WhedonGaming.8016

ill post whatever it is they answer with, if they ever answer it. i can see how youre reading that, but since they dont have a line there that says “because we dont have the resources to do so” im hoping it means “because we dont know of any reason that we should do it.”

Unwarranted "Dishonorable" debuff

in Account & Technical Support

Posted by: Behellagh.1468

Behellagh.1468

Makes perfect sense to prevent CS from mucking with database in terms of removing a penalty. If they allowed it then every PvP player who disconnects will claim local ISP outage, power failure, cat ate the Cat 5 cable, etc. as the reason they disconnected. Easiest way to stop that from happening is to not allow anyone access to that flag.

We are heroes. This is what we do!

RIP City of Heroes

Unwarranted "Dishonorable" debuff

in Account & Technical Support

Posted by: DeceiverX.8361

DeceiverX.8361

With my experience in game support, even if game support or even the higher-ups with more advanced in-game tools can’t get access to making these DB-level+ modifications, when there is a large-scale issue like this, it’s good practice to notify the DB team to perform such modifications to the database and not penalize players for something which was not their responsibility or their fault.

Unwarranted "Dishonorable" debuff

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

While we regret this situation, we’re sorry that we cannot remove the debuff. It’s unfortunate, but that is the case at the present time.

I think comments beyond that simple explanation are unnecessary. So let’s consider this “asked and answered.” Thank you.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

(edited by Gaile Gray.6029)