Guild Wars 2

My account was recently suspended because the person i bought the Serial code from used a faulty card or something. I’ve been trying to contact this guy to get my money back so i can rebuy this game from a trusted source. My question is will i be able to use a new code on this existing account and if i can, how?

Gaile Gray.6028:

Degrade.8490:

My account was recently suspended because the person i bought the Serial code from used a faulty card or something. I’ve been trying to contact this guy to get my money back so i can rebuy this game from a trusted source. My question is will i be able to use a new code on this existing account and if i can, how?

When the fraudulent purchase was discovered the account was terminated (as you know) and the code was disabled. You should be able simply to add a new code to your account and resume playing. If you have any difficulties, please go ahead and contact Support and they’ll give you a hand.

Ok, so i just bought a new code so i can finally continue to play the game, but when i register the new code i get “Serial Code Overlap The serial code has already been applied to your account.”. what do i do?

Did you try to login and see if it works ?

Zaken.1806:

Did you try to login and see if it works ?

Yes, but my account is still suspended

Did you buy the code from guildwars 2 site directly ? if you are, contact support with the new code

Hello, i have the exact same problem … :/

Already bought a new code but not able to activate it with the account. (same error " Serial Code Overlap The serial code has already been applied to your account")

Here’s the ticket : 121103-000852

Help me please ^^

I hope we could get into the game soon