Guild Wars 2

I spent 35 bucks to upgraded to Digital Deluxe edition in game store

I received everything including Rytlock but my Mistfire Wolf elite is greyed out. I cannot select/equip/use it. (which is my lvl 40+ character Engineer)

however it is unlocked for new chars that i make

im almost LV 50 on my main and there’s no way I’m going to remake her just to get the skill

its the elite skill is the only reason I upgraded

ANYONE GET THE SAME ISSUE???

I sent a ticket to them 5 days ago but nothing respond

I am sorry that I cannot help with this problem but I can tell you that they have prioritized the hacked accounts so tickets like this will have to wait.

I don’t mean that they are more important I am just giving you a heads up so you know why it is taking longer

same thing happened to me. Got everything else except the Mistfire Wolf being grayed out.

Man, Arena Net is giving horrible service. Creating a great game isn’t enough. You need to take care of your paying customers.