needdisplaynamechange[used real name/email]

needdisplaynamechange[used real name/email]

in Account & Technical Support

Posted by: Lurk.6397

Lurk.6397

can anyone help i dont know where to go with this

needdisplaynamechange[used real name/email]

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

You would have to contact CS and explain the reason you need to change your Display Name. Top of Page – Services/Support – Submit a Request.

Good luck.

needdisplaynamechange[used real name/email]

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Just to explain further: We cannot fulfill requests to change Display Names upon request unless the Display Name may involve a potential security issue. So “I don’t like that name” or “I misspelled the name” or “I want to get away from former friends” isn’t sufficient reason for the changing of a Display Name.

However, if someone inadvertently used his or her full name as a Display Name — which I sense may be the case here — we’d most likely be able to assist with a change. Please submit a ticket by clicking “Support” at the top of this page and then clicking the “Submit a request” option. Provide as much information as possible in the web form, because that will create a ticket within the support system. You are not required to provide all the information but may leave fields blank when you cannot accurately complete them. The team should be able to help you.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet