Guild Wars 2 Forum - Account & Technical Support

'' payment approval failed '' {SOLUTION}

Hello everyone, I found a solution for everyone who gets ‘’ Payment approval error ’’ when their credit card when buying gems, it worked for me and for 3 of my friends, so I decided to share it with you guys, After choosing the amount of gems you want you your card click next, When you click next…wait for about 15 secs ( Don’t click confirm ) And then after 15 secs long click confirm….and it should worked..Yeah i know its really really weird but it works for me and for a lot of people, I hope i Helped.

'' payment approval failed '' {SOLUTION}

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

This is so helpful, Azimaz! Thanks for posting this tip. I had forgotten about that, but it’s good to have it “out there” to help others.

I would wish that taking those steps wasn’t actually necessary and I’m sure we’ll work to correct those “approval failed” issues. But it’s great that you have posted a legitimate work-around that I am sure will help many other players!

~ runs to another thread to share this tip ~

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet