something seriously wrong....
Answer to a related question concerning password problems: http://www.guildwars2guru.com/arenanet-tracker/topic/253943-changed-password-and-now-cant-log-into-gw2/
“I believe you are hitting the security wall, so to speak, where we limit password attempts and password reset requests to prevent someone from stealing an account through unlimited attempts.
If you wait two hours and carefully type your log-in name and password, you should be fine. A large number of the tickets that we receive reveal that folks typo a lot. They may think they are typing the password on the account, but they’re off by a letter or number, or they forgot that they used a capital letter instead of lowercase.
Support will be happy to help you, but I suggest that you discontinue attempts (or at least wait a few hours) because repeated attempts will not be effective."
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You might be having typos when you put in your password. Just as a comment, your post had several typos in it, perhaps because you are typing fast. Try waiting a while then typing it in slowly, trying not to make any errors.
If this doesn’t work then you probably need to let support look into it. You have already sent off a ticket and should get a response by tomorrow.
It still happening.im doing this for 3 hours already…As soon as i reset my password like 10 sec later it does not work anymore,if i dont login in those 10 sec i need to reset it again…im not gonna play game like this,please can someone help or im only1 with this issue,i dont think this is hack cause i dont know which hacker can change your password in just 5-6 sec and also my characters and my gear are all here unless that hacker wait for me to farm gold for him :/
Ok i will try but im sure that i dont have typing problems when i type my password….still i changed 7 passwords so far and this still happening again,i hope its that security wall so that this can be fixed after few hours but my attempt to change passwords was to prevent hacker (if there is 1) to delete my characters,still its no use…i will wait
You are able to log in here.
Make sure you use the same info you use to log in here. Check your browser tools foor your password.
Also, your user name is your email.
Worth a try.
No man you dont understand,everytime i login here or in game i use new password,i can stay entire day now here or in game and talk but when i log off i wont be able to login again…and 2h waiting didnt work so its not any shield from anet,it seems im really been hacked…Right now im trying to login to game with same account im writing now and i cant,says its invalid.
(edited by saalle.4623)
If you were hacked wouldn’t they change your password? Most hackers do. And if they did change your password, you wouldn’t be able to access either the forum or the game. So while you might have been hacked, I wouldn’t think it is the highest possibility.
Do you have your password saved on the login screen? If not, try doing that. If it is saved on the login screen and you still can’t get in then that backs up your idea there is a problem.
Yes its vary unlikely that some1 whould hack me and yet dont do anything with my characters,as for password YES it’s always saved in game and on GW2 site,in fact i never even typed password to get in game cause was saved and on auto launch…so all i was doing is double click on GW2 icon and im in game….until today where at first i log in on forum and everything was fine but few sec later when i open launcher i couldn’t get in…and since that moment im losing my access in game and site like every 10 sec after i made new password.It really kitten ing me off,its like if Arena Net somehow forget my password few sec after i login…so weird,i will wait for reply on my ticket and wrote on forum with my other account(that works perfectly) cause im bored to change password everytime i want to write something lol
Why don’t you try making a thread in the Tech Support forum also then. There might be someone there who can help you.
I will write it now