support request: Mini Toxic Nimross (#71572)?

support request: Mini Toxic Nimross (#71572)?

in Account & Technical Support

Posted by: Salome.5329

Salome.5329

Dear Gaile,

I submitted the following support ticket on November 14th. The support query as you will see is a time sensitive query and I have not heard anything from the anet support team other than an auto-generated confirmation. This is why I am raising this issue to you personally as although I would normally be happy to wait patiently, I feel that to wait this time may infact rob me of anyway of fixing the issue at hand.

The submitted report is as follows:

Dear Sir/Madam,

I completed the task that should have awarded the achievement that grants the mini toxic Nimross. (killing the Toxic Hybrid without anyone dying).

This was at roughly 1:05am server time, on the 14th November, on the Anvil Rock US server, playing on my elementalist: Ignis Reginae. (home server is Anvil Rock US)

Unfortunately despite everyone else in my party being granted the achievement, I was not. I had not died and thus I am confused what has went awry here. As you know, this achievement is quite the tricky one to get and I do not relish having to do it again.

Any help you could offer in regards to this issue would be most appreciated.

Yours Sincerely,

Salome (real name redacted due to public forum)

Any help you could offer in regards to this, would be most appreciated Gaile, even if it can’t be fixed, just understanding what has went wrong in this instance would be helpful.

Thank you in advance.

support request: Mini Toxic Nimross (#71572)?

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Just to get this out of the way…Was this the first time you killed the Hybrid? You must finish the Achievement ‘Tower Antitoxin Injector’ in the Hybrid Instance before you can achieve this particular Achievement (Tower Hybrid Master). So, everyone must do the instance at least twice before obtaining the mini.

support request: Mini Toxic Nimross (#71572)?

in Account & Technical Support

Posted by: StinVec.3621

StinVec.3621

You must first complete the “Tower Antitoxin Injector” achievement to unlock the “Toxic Hybrid Master” and “Toxic Hybrid Slayer” achievements. You cannot unlock and complete those two achievements until you first run through and inject anti-toxin into the injector.

If you injected anti-toxin into the injector after killing the hybrid in the instance you reference, then you likely completed that achievement and unlocked those other two after the fact. You must then run through and defeat the hybrid once again.

edit
Inculpatus cedo types faster :P
_o/

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(edited by StinVec.3621)

support request: Mini Toxic Nimross (#71572)?

in Account & Technical Support

Posted by: Salome.5329

Salome.5329

oh thank you guys. That would be it. Thanks very much. Managed it on my first go and was all very proud of myself. Seems incredibly counter intuitive to do something and not get the reward but then do exactly the same thing again and get the reward, but if that’s the way it is, that’s the way it is.

Thanks again.

support request: Mini Toxic Nimross (#71572)?

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Glad this all sorted out well! (Thank you forum folks for helping out.)

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet