Elonian Wine - Known Issue

Elonian Wine - Known Issue

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Posted by: Heimdall Vali.3125

Heimdall Vali.3125

I bought almost 25 bottles today -_- I hope Anet refund the money… They refunded karma and other things in the past so why not now?

Elonian Wine - Known Issue

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Posted by: Harrier.9380

Harrier.9380

Yeah, there were refounds for karma, even though there was short notice on it. On this there was not… I bet lots of people don’t even read the forums and didn’t know this price is a bug, so they just cursed the devs and paid higher price.

“Men are more ready to repay an injury than a benefit,
because gratitude is a burden and revenge a pleasure.”

Elonian Wine - Known Issue

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Posted by: Revenge Tt.2058

Revenge Tt.2058

So the Update seems to be overshot by a tiny bit.
IIRC the cost for the Elonian Wine pre the Doublecost-Bug was 25s60c.
BUUUT now its price is 25s04c !

So right now, I’m so darn anxious about buying the Wines because I fear my acc being banned

Can any Dev (possibly Gaile Gray?) confirm whether 25s04c is now the official new cost or not??

I’m really scared to do the wrong thing right now. O.O

(edited by Revenge Tt.2058)

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Posted by: inxtoxic.5960

inxtoxic.5960

I just wanna say, thanks Anet, good job;) Yesterday, I finished my Foefire
Revenge – im not dev, but i doubt you would be banned for it. I, for example, didnt know that it costed 25.60, when i was counting mats for my sword I counted it as 26s. Its only 56c per wine, nothing to make an impact..

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Posted by: Revenge Tt.2058

Revenge Tt.2058

I just wanna say, thanks Anet, good job;) Yesterday, I finished my Foefire
Revenge – im not dev, but i doubt you would be banned for it. I, for example, didnt know that it costed 25.60, when i was counting mats for my sword I counted it as 26s. Its only 56c per wine, nothing to make an impact..

Well thank you for your reply
I know that it’s a small amount (need 94 Wines == 52s64c “savings”), and I guess I will buy them today.

But I want to point out, that I posted here and if that is considered an exploit, then Anet themselves might consider to clarify the price changing in the patch notes, e.g. “We changed the cost for Elonian Wine to 25s04c” so that everyone knows what the real price should be!

I really don’t want my acc to be banned, yet waiting for my legendary hurts x(

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Posted by: Have No Faith In Me.1840

Have No Faith In Me.1840

Just think of it as you are buying wine from the 2 vintners around Queensdale (despite the name being Elonian Wine). Grown and produced at Eldvin Monastery, and Victoria’s Vineyard.

One is better quality, so you drink it first. The other is pretty nasty tasting, but cheaper, so you drink this once you’re hammered!

So currently the nasty stuff is back in Miyani’s wares.

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Posted by: Revenge Tt.2058

Revenge Tt.2058

Just think of it as you are buying wine from the 2 vintners around Queensdale (despite the name being Elonian Wine). Grown and produced at Eldvin Monastery, and Victoria’s Vineyard.

One is better quality, so you drink it first. The other is pretty nasty tasting, but cheaper, so you drink this once you’re hammered!

So currently the nasty stuff is back in Miyani’s wares.

Oddly fitting user name

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Posted by: Behemoth.9480

Behemoth.9480

So I guess no gold being returned to the players that bought it at double the price?

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Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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Hey all,

We wanted to update you to let you know that everyone who purchase Elonian Wine at the unintentionally-high (bugged) price will receive a refund of the difference in the next day or two. You do not need to submit or update a support ticket. The team researched every Elonian Wine purchase in the correct timeframe and the coins that make up the difference between the intended and bugged price (depending on how many you purchased, of course) will be sent to you via the in-game mail system.

Enjoy! (And thanks for your patience while we made this right.)

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

(edited by Gaile Gray.6029)

Elonian Wine - Known Issue

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Posted by: SeNoZinD.9874

SeNoZinD.9874

Hey all,

We wanted to update you to let you know that everyone who purchase Elonian Wine at the unintentionally-high (bugged) price will receive a refund of the difference in the next day or two. You do not need to submit or update a support ticket. The team researched every Elonian Wine purchase in the correct timeframe and the coins that make up the difference between the intended and bugged price (depending on how many you purchased, of course) will be sent to you via the in-game mail system.

Enjoy! (And thanks for your patience while we made this right.)

Good guy Gaile. Thought arenanet threw this problem away once they patched it.

Elonian Wine - Known Issue

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Posted by: Harrier.9380

Harrier.9380

Hey all,

We wanted to update you to let you know that everyone who purchase Elonian Wine at the unintentionally-high (bugged) price will receive a refund of the difference in the next day or two. You do not need to submit or update a support ticket. The team researched every Elonian Wine purchase in the correct timeframe and the coins that make up the difference between the intended and bugged price (depending on how many you purchased, of course) will be sent to you via the in-game mail system.

Enjoy! (And thanks for your patience while we made this right.)

Wooohoooo! Cheers!

“Men are more ready to repay an injury than a benefit,
because gratitude is a burden and revenge a pleasure.”

Elonian Wine - Known Issue

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Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

Next

Annnndddd…. These replacements are now done!

Anyone who purchased Elonian Wine in the cited period — when the price was unintentionally high due to a bug — has been refunded the difference in the cost of the wine. Please check your in-game mail for your refund, and remember, if you don’t see it, remove some of your mails (with the envelope icon) and pending mails will drop down into your mailbox.

Thanks again for waiting patiently for this distribution. Now, don’t spend all those coins in one place.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Elonian Wine - Known Issue

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Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

I wanted to bump this thread in case players had question about getting in-game coins from Customer Support.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet