Commander Tag

Commander Tag

in Account & Technical Support

Posted by: Jakoubus.3609

Jakoubus.3609

Q:

I recently bought a commander tag on my character thinking it would be account bound so I could use it on an upcoming character. Turns out thats not the case and I’m really upset because it feels like I have wasted 100g. Just wondering if it would be possible to get a refund and strip away my commander tag?

Commander Tag

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

A:

We generally would be able to help with this, so please submit a ticket by clicking “Support” at the top of this page and then clicking the “Submit a request” option. Provide as much information as possible in the web form, which will create a ticket within the support system. If you do not know some of the information requested, leave the field blank. However, there are two drop-down areas that require an answer so be sure to choose from those fields so the ticket is properly submitted. Once you’ve done that, the CS Team should be able to help you.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Commander Tag

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

You can contact CS and discuss the issue, though I’m not sure they have the tools for such an endeavor. Top of Page – Support – Submit a Request.

Good luck.

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