[March] Getting stuck in the map/seeing map art issues?

[March] Getting stuck in the map/seeing map art issues?

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Posted by: Jason King.2647

Jason King.2647

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Note: Thank you to everyone who has submitted art bugs in the past! In order to help keep these issues organized, each month we will be creating a new thread for these so that it does not grow to an unmanageable size. Please do not resubmit bugs if you have already posted about them in a previous art thread as we will have already seen them and added them to our bug database. Thank you!

Please post them in this thread if you come across any sort of bug that fits in the following categories:

- Stuck in the terrain or a prop
- Textural/graphical issues with the environment or world props
- Terrain or world props disappearing/flickering
- Anything else that you feel might be an art bug

General Guidelines:
- Take a screenshot with your mouse hovering over the minimap while it’s zoomed all the way in so we can see the sector name. Make sure your screenshot has a clear view of the issue too!
- If you got stuck, please describe to us what you were doing before hand, along with a screenshot (this includes listing any skill you may have used upon being pushed inside the terrain).
- If you can, open up the screenshot in a picture editor (like MS Paint) and circle or point to the issue.
- If the world or large areas of land appear to “pop” in and out or “flicker,” please be sure that you are facing the appropriate direction in your screenshot and follow the screenshot directions.

Any other art issues:
- Be as descriptive as possible
- Take a screenshot

Please attach the screenshots to your forum post rather than hosting it elsewhere.
If you have a video of the issue, please upload those to YouTube (unlisted) and link that along with your other bug information here.

For more Bugging Best Practices, see this thread.

We appreciate everyone’s help with these issues. Thank you!

ArenaNet Community Team
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[March] Getting stuck in the map/seeing map art issues?

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Posted by: gwlite.7689

gwlite.7689

I am not sure if this is the correct thread…

It could be the latest patch; I was exploring in the Black Citadel to get every way point as possible but I have noticed that when I enter in certain map instances, I can not get out unless I teleport out of there costing me silver.

This is one of them… I entered the instance of the Citadel Stockade but once it loaded (it was suppose to have a green waypoint (or star) but there is not any to ask me to leave.

As I mentioned, I don’t know if it is because of the following:
- of the recent patch
- that I have finished the game
- that I am not a Char (my Char Warrior has no issues, yet that was before the recent patch)

The snapshot is showing the entrance/exit of the stockade (inside the stockade) but no way to exit
- would like to give more snapshots but I can only add one

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Posted by: mginn.4502

mginn.4502

I was in Crucible of Eternity fighting Bjarl. I was at the southeast pillar of the room (indicated by the red x on the screenshot). He laid down a red AoE circle at my feet so I used Phase Retreat (Staff #2) to get out of it. It teleported me backwards into behind this blue ice and into a little corner of the room.

I tried \stuck, every teleport skill (phase retreat, blink, illusionary leap/swap). I even tried mirror images since that sometimes moves me a short distance. I couldn’t get out and thanks to the change to dungeon waypoints I couldn’t wp out to help. We had gotten Bjarl down so low it wasn’t worth resetting him at that point.

The best part was if he came near me he could still hit me, but I was unable to retaliate! yay!

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Posted by: magic fly.2041

magic fly.2041

All of the following are in fields of ruin:
first two images: slightly north of ebonhawke one of the walls is non solid.
second two images: behind the griffon nests north-west of ebonhawke, there is a sandy colored non solid square sticking slightly out from the wall.
The next three images: Two places very close to each other than you can climb up to get out of the map.
The last three images: a spot you can climb up to get ton top of the hill. Plenty of non-solid objects up there.

[March] Getting stuck in the map/seeing map art issues?

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Posted by: elysiashu.3206

elysiashu.3206

I am having the issue as well regarding not having exits available on instanced areas. Its most noticeable when mapping cities. When I mapped Black Citadel earlier today, The Ash Tribune Quarters, Blood Tribune Quarters, the Command Core, and the Citadel Stockade all required me to use a Waypoint to exit those areas. As you can see in the screenshot here in Hoelbrak I am encountering the same problem. You can run all the way into the instance and come back to the door and there is no exit available so I will need to Waypoint out, again. This can be quite costly and frustrating.

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Posted by: DaKhriS.2015

DaKhriS.2015

Hi, not sure if this is the correct thread, but it definitely is something graphical.

Ever since I bought this nice game I have certain problems with some NPC’s or other monsters not appearing. They are sort of invisible. It does not happen with every NPC, but sometimes I see an icon (for example, a Trading Post icon) on top of nothing, which is shown in the first screenshot. I did not zoom in on the minimap because it happens all over the place, so it’s not location-specific. Furthermore, when I open my inventory or my character page or almost any other screen (including minimap). It doesn’t display everything (sometimes it’s just the edges, like the rest isn’t loaded). This is shown in the second screenshot. Usually it helps to Alt-Tab several times, but every time I open something new, same problem over again. I tried a lot of things, even playing on absolute minimal graphics, but to no avail. My Laptop specs are as follows:

- HP Pavilion dv7 with Intel Core i7 Q720 (1.6GHz)
- 8GB RAM
- Windows 7 64bit
- AMD Radeon HD 5650 with 2GB

I do not believe it’s a network issue either, because I experience the same problem at home as well as on campus, though I always connect wirelessly.

Hoping to have given you guys enough information,

Thx and kind regards,

Jürgen

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Posted by: Primex.3094

Primex.3094

Only found this thread later, so can’t really get a better screenshot.

Sparkfly Fen – Splintered Coast, north to where the vista is. I got the vista, then explored further up and fell down a small triangle opening. It looked as if it was meant to be open, down there I could walk around, but couldn’t get up anymore. Till I found another opening and I thought I was out, but there was a hidden barrier. That barrier is most likely the ceiling of the cave I’m looking at, but from my point of view there was no texture placed so I look right through it. That’s why it appears as if I’m floating.

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Posted by: Narosian.2465

Narosian.2465

In Diessa Plateau near the bloodsaw mill waypoint I logged off after an event. Upon Logging back on that character a few days later I discovered I was stuck in a log. Have been for a while now cause I havent figured out how to get out.

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Posted by: Narosian.2465

Narosian.2465

Ok so I feel kinda dumb for never having tried traveling to a waypoint, but still should consider getting stuck in something when you log in a bug. Especially when said object wasn’t there when you logged off last before getting stuck.

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Posted by: RedStar.4218

RedStar.4218

Don’t know if this one is in your bug database (can’t find it).

Unfortunately I didn’t take a screenshot but can describe it accurately enough.

In CM path 1, at the last golem part (the one in the corner in the room with the boss). If you are close to that part when the NPC destroys it, you might end up in the wall, unable to escape.
And unless your team kills that boss, you will stay in combat. The only solution is to relog.

[March] Getting stuck in the map/seeing map art issues?

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Posted by: Zxdek the Mighty.5029

Zxdek the Mighty.5029

hey just seen floating person poor Jodi cant fly…well actually she can

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[March] Getting stuck in the map/seeing map art issues?

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Posted by: Sebulon.7683

Sebulon.7683

I think this is the right topic for this.

Yesterday I disconnected suddenly when I was in-game and when I tried to log back in, I got to the character screen, but when I picked my character and it started loading the map, I got stuck seeing the map art. I then manually closed the program, but after that it either stays forever in the map art loading screen, or it says something about server not responding. I was able to log in this morning, but now I’m stuck in the loading screens again.

We have a guild event in one hour and I can’t get into the game.

[March] Getting stuck in the map/seeing map art issues?

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Posted by: Persephone.7436

Persephone.7436

Stuck under the map.

After doing one of the LA jumping puzzles, I know it as the well. I finished the puzzeI got the chest but I missed the group of gathering nodes on the way so I went to jump back to them. When I got close I went right through the floor into the mountain side. There are several layers of overlapping graphics back here that you can walk through and a little room. In some areas you can see water some just the purple of far distances.

Anyway I had to waypoint to get out.

Have a nice day,
Jeremiah

Attachments:

(edited by Persephone.7436)

[March] Getting stuck in the map/seeing map art issues?

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Posted by: Antares.9826

Antares.9826

Strange anomoly in Sparkfly Fen just north-east of the skill point at stone of hazaan
http://youtu.be/a1HMh9IDRWk

[March] Getting stuck in the map/seeing map art issues?

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Posted by: DalaGudbrandr.2091

DalaGudbrandr.2091

Hi,

Collision bug for the wall sections around the southern entrance of the merc camp around Grey Gritta waypoint in Harathi Hinterlands:
[img]http://imgur.com/sboNPgr[/img]

Video: http://www.youtube.com/watch?v=rYOXWN1JBSk

cheers!

[March] Getting stuck in the map/seeing map art issues?

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Posted by: Ace.1726

Ace.1726

I have an issue where certain maps in the game don’t show all the terrain. The most problematic areas are Orr and Fractals. In Orr entire walls can be missing, its not really that bad since I don’t need to see them.

The main problem is fractals, the swamp fractal that spawns trees that block you aren’t shown to me correctly.

The Jade Maw is the most problematic one, half the terrain is missing so I can’t see where I’m supposed to jump to.

This problem was ok at one point but after a few patches its a major issue for me.

I have attached my specs below, graphics card is a Radeon 7750 HD 1 GB.

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Posted by: Paulytnz.7619

Paulytnz.7619

Sorry took this screenshot before I read your tips. Anywho it’s in Queensdale and is a bug that I have encountered before in other maps. It seems to be the animation of skelk when they go stealth. The sound also plays over and over. There is no skelk on the spot but they are nearby so obviously it glitched somehow.

From the minimap you should be able to determine the area, also this is on the Ehmry Bay server. Thought I would pop that in incase these issues are server based.

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Since when did this business of being a hero become being a business?

[March] Getting stuck in the map/seeing map art issues?

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Posted by: Sebulon.7683

Sebulon.7683

Hello, there’s a Waypoint with a really high-bug level in Malchor’s Leap. I’ve ported to Union Waypoint twice this week, and both times I’ve gotten stuck inside the ground. Then I’ve had to re-port to the waypoint to get out, so I’ve had to pay double for the journey. Any refunds?

-Union Waypoint
-Malchor’s Leap

I struggled there for ~2 minutes and then gave up and ported again. Twice now.

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[March] Getting stuck in the map/seeing map art issues?

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Posted by: miniL.7361

miniL.7361

Doest it count that you can often see things through walls in WvW? Like names popping up through a complete mountain? :S

[March] Getting stuck in the map/seeing map art issues?

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Posted by: Paulytnz.7619

Paulytnz.7619

Doest it count that you can often see things through walls in WvW? Like names popping up through a complete mountain? :S

Are you sure the person is not just standing in front of the mountain? After all this is what the new cullling fix does – show a lot of people’s names only and not their char unless there are fewer people in the area.

Since when did this business of being a hero become being a business?

[March] Getting stuck in the map/seeing map art issues?

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Posted by: katruenja.2148

katruenja.2148

Stuck in the terrain
Don’t really know how had in happened. I realized that I can’t get out from the rocks. And I can’t teleport anywhere because I’m still in combat.

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Posted by: katruenja.2148

katruenja.2148

It’s okay now. Pet was killed by Ettin and I managed to teleport

[March] Getting stuck in the map/seeing map art issues?

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Posted by: smeen.4237

smeen.4237

Got stuck around a month ago doing Jade Maw and using Blink. I died and got un-stuck later, but it didn’t look like a place to get stuck so it was weird.

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[March] Getting stuck in the map/seeing map art issues?

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Posted by: Diaspro.8529

Diaspro.8529

I just run trough this minor graphical issue.
As shown in the map I’m in Kessex Hill and the problem is that there are invisible textures that makes the character like suspended in the air.
In that area the effect is very visible so, for me, was worth to signal.
Here two screen shots

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Rig: Intel Core i5-2400 -8GB RAM -Nvidia GTX570
EU Servers

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Posted by: DusK.3849

DusK.3849

Dunno if this counts for this section, but since release, I’ve notice that a lot of the ground clutter in the game (grass, rocks, flowers, bushes, etc) disappears when the camera faces a certain way.

Video demonstrating here: http://www.youtube.com/watch?v=eCcTM7-aKMU

Happens on every map in the game somewhere.

Like rock and metal remixes of video game music? Check out my site and get your headbang on!
Also, check out Hardcore Adventure Box: World 1, World 2, Lost Sessions
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[March] Getting stuck in the map/seeing map art issues?

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Posted by: ChantallicA.8510

ChantallicA.8510

My pc didn’t let me make a screenshot but i got stuck a lot of time’s on the Shatter wp and the Maw wp (server Far Shiverpeaks) the only thing i did see from my charr was her sword, i didn’t see her move but my friend was laughing his bump off because he saw me running verry fast and getting skipped back to the wp and run and skip. Had to juse the wp again and than it worked. So i also had to pay 2 time’s. This happends almost everyday.

Like i said it happends to me at the Shatter wp and the Maw wp.

[March] Getting stuck in the map/seeing map art issues?

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Posted by: Persephone.7436

Persephone.7436

Curiosity killed the cat and it got me stuck. While exploring I saw a shiny and jumped down to have a closer look. Like the admiral says “its a trap”. The exit is too skinny to get back out. I had to waypoint.

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[March] Getting stuck in the map/seeing map art issues?

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Posted by: tinaroo.7324

tinaroo.7324

You can walk straight through the cliff face behind this chest in Fireheart Rise.

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[March] Getting stuck in the map/seeing map art issues?

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Posted by: qarinus.3869

qarinus.3869

In the cave at Bramble Pass in the Straits of Devastation, there’s a bit of cave wall/ceiling missing and you can jump up into the terrain. (The third image is the same as the first, but I’ve circled the place where you can get through – it blends a little bit, so I thought I’d point it out better.)

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[March] Getting stuck in the map/seeing map art issues?

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Posted by: Defora.3694

Defora.3694

Non-solid / walk-trough wall in Harathi Hinterlands Hidden Ourobon.

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Necromancer | Elementalist | Mesmer | Thief || Gandara

[March] Getting stuck in the map/seeing map art issues?

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Posted by: Whitey.6185

Whitey.6185

Just noticed a major graphic/texture bug in the Black Citadel where everything was flickering and diasppearing including backgrounds, buildings, NPC’s and even my character.

I recorded a short video to show exactly what i mean, here is the link:

http://www.youtube.com/watch?v=BcQ8JPLgCbE

I forgot to bring up the map in the video but it’s by the Laurel vendor outside the Trading post.

Not sure if this is known already, or even if it’s only happening to me but never noticed this before untill now when unlocking the city on my necro.

[March] Getting stuck in the map/seeing map art issues?

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Posted by: Delvan.3561

Delvan.3561

Non-solid wall section in Sharkmaw Caverns (that clearly isn’t part of the intentionally non-solid structures there). Rock structure (see screenshot) is the most obvious one, in the southeast section of the pool. Rock columns along the eastern wall are also non-solid, though the wall behind them still is.

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(edited by Delvan.3561)

[March] Getting stuck in the map/seeing map art issues?

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Posted by: tyrox.1352

tyrox.1352

Hey i wanted to report some bugs i mentioned.
But first i have a question. If I repeat the bugs to record them is it a ban reason? Or better is getting out of map (without any advantages) a ban reason?

Would love the hear an answer

Here the Bugs:

Location: Super Adventure Box | World 1 Zone 1
Repeatable: Yes
Advantage: No

I made a video to show the bug to get out of the map.
Video: http://www.youtube.com/watch?v=iULdmIl5-J8

Text:
If you get behind the waterfall in world 1 zone 1 and try to jump on the bigger one you can glitch under map. You can repeat this Bug all the time and is not random.


Location: Fractal of the Mists – Ascalon Fractal
Repeatable: Yes
Advantage: Yes!

I made a video to show the bug how to get under the Fractal. I get that bug as i explored the Fractal earlier and tried a little with my teleport :P

Video: http://www.youtube.com/watch?v=dZAXSHJD78Q

Text:
Right in the beginning if you leave the tent you can go behind it and blink through the invisible wall. Now you can walk outside and on some point even jump under the map to get in the water.

Advantage here is you can deal damage to npcs etc.

Hope i could help and that the videos are clear.
I do not use any of them to take advantage. Just want to show them.
Also hope to get an answer on my question.

Greetings,

Tyrox

[March] Getting stuck in the map/seeing map art issues?

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Posted by: Rabe.2456

Rabe.2456

In the cave at Bramble Pass in the Straits of Devastation, there’s a bit of cave wall/ceiling missing and you can jump up into the terrain. (The third image is the same as the first, but I’ve circled the place where you can get through – it blends a little bit, so I thought I’d point it out better.)

In my search for the bloodstone-locations I stumbled upon this area again and also like to share some screenshots of the issues. Not only is there a polygon missing, but the locked gate at the north east of the cave is missing its collision, so you can jump through it!

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[March] Getting stuck in the map/seeing map art issues?

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Posted by: Gwylen.3462

Gwylen.3462

I’ve found that around the Hoelbrak area, the textures on the doors and the pelt pieces hanging off the smaller lodges seem to disappear or flicker to white when moving the camera. I’ve not been able to capture a screeny of it doing this, as it only does for a brief second, but here’s one of the area’s where all the lodges are doing this c:

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Gwylen (Aurora Glade [EU])

http://www.youtube.com/user/CharGwyl

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Posted by: rveeeeee.3798

rveeeeee.3798

Teleported from Hunters Pitfall Waypoint to The Great Lodge Waypoint just after defending “Scholars Cleft” of the “Underground Scholar” Quest.

I got stuck in about around the GL waypoint, and my character disappeared.
I could move but only in about a 10m radius.
Never recovered, logging out fixed the problem.

Attachments:

Uber Noob of GW2, for now…

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Posted by: GameVeight.2745

GameVeight.2745

I have been falling through the ground randomly while fighting on/near the crack(fig.1) in Frostgorge Sound:Trionic Lattice(fig.2). Occurs during Thief acrobatics/shadow stepping.
Pic of CoJ with my Thief under the map(fig.3).

Appears to be the same trouble spot reported back in January https://forum-en.gw2archive.eu/forum/support/bugs/January-Getting-stuck-in-the-map-seeing-map-art-issues-1/1187424

Attachments:

Ye’ll tak’ the high road an’ I’ll tak’ yer wallet!
You’re so vain, You probably think this post is about you.

[March] Getting stuck in the map/seeing map art issues?

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Posted by: Rypo Falem.8913

Rypo Falem.8913

Not sure if this belongs here but it is a terrain bug. You can jump into an area of the Mount Maelstrom that you are not meant to. This allows one to get into the Infinity Coil even when it is locked (doesn’t allow access to the dungeon if it’s locked though).

(edited by Rypo Falem.8913)

[March] Getting stuck in the map/seeing map art issues?

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Posted by: Geekfox.4267

Geekfox.4267

I got stuck under a platform on the Union Waypoint when waypointing from Temple of Balthazar to Temple of Lyssa. This has happened to me twice.

Unfortunately I don’t have a screenshot, and I don’t know how frequently this happens. This has happened to me twice in a row when waypointing from Straits of Devastation. My waypoint cost would’ve doubled but I used a Guardian skill to teleport out of the platform’s ground.

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Posted by: DragonXRose.8534

DragonXRose.8534

Well in this doe has been stuck for quite a while now, i saw it on 3 different character over a timespan of maybe 2-3 weeks
it’s in Lornar’s Pass, near venison Pass

Quite a funny sight actually

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GANDARA -The Searing- [TS]
Cypressa Belladonna / Yhana Belladonna / Siri Vargsdottir / Kata Sharpe
Siri Meccano / Ysana Deathpale / Siri Bladedancer / Siri Strongheart

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Posted by: Defora.3694

Defora.3694

Well in this doe has been stuck for quite a while now, i saw it on 3 different character over a timespan of maybe 2-3 weeks
it’s in Lornar’s Pass, near venison Pass

Quite a funny sight actually

That is just The Derbut: an Elusive Beast of Lornar’s Pass. Here is the study of the Derbut: http://oi45.tinypic.com/2zh0exd.jpg

XD

Anyway, I do have something to report. Again I found walk trough wall. This time it is on The Grove. I added location picture, but it is as informative as child’s drawing so here is video for the location: http://youtu.be/_CJOpXL1gAc

Attachments:

Necromancer | Elementalist | Mesmer | Thief || Gandara

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Posted by: Nolani Blaze.3125

Nolani Blaze.3125

Was trying get to the nearby Vista. Jumped behind the wrong side of the fencing, got stuck behind the fencing.

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Posted by: Geekfox.4267

Geekfox.4267

Third time now.

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Posted by: Bigglesworth.8249

Bigglesworth.8249

It looks like part of the Shiverpeaks in Diessa Plateau got moved for the Molten Weapons Facility and didn’t quite make it back into alignment. There were a couple spots I could easily walk and end up under the piece of terrain, but I didn’t look around too much as I didn’t want to get stuck/lost.

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- Taking up eSports Bandwidth
Maguuma

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Posted by: Rob Thody.1539

Previous

Rob Thody.1539

Live Response Coordinator

Next

We are going to unsticky this thread due to the frequency of these posts. Please feel free to continue updating this thread if these issues persist.
Thank you.

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Posted by: Ace.1726

Ace.1726

Wanted to say thanks, since the new patch I seem to see all terrain now.

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Posted by: Annunziato.3490

Annunziato.3490

Hey,

In the Retribution mission I’ve managed to get myself stuck inside one of the siege weapons by standing on top of it when it was constructed.

No love with /stuck and no way-points to warp to, so I’ll have to restart the mission.

Serves me right for jumping all over everything I guess.

Cheers.

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Posted by: lynspottery.6529

lynspottery.6529

While doing my daily veteran killer in Metrica province, I got stuck inside the environment when I dodged. I submitted an in-game bug with a screen shot from inside that item but since you can only submit one screen shot with those reports, I was unable to also submit one from the outside looking at the item I fell into.

Attached is a screen shot of the location near Akk falls where the vet drake is located, and inside my red circle you can see a mound with a dead tree sticking out of it. That has a hole in the top somewhere because I dodged in that direction from the side of it and landed up inside the mound.

I’ve fallen through that once before about a month ago and submitted a bug report then as well…but it appears this particular mound has not been fixed.

It is most annoying because the only way out of it is to Way Point out. I really think this game needs a /stuck command in order to move you back out of where ever you get stuck and cannot get out.

Yak’s Bend Server

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Posted by: jayvux.4128

jayvux.4128

I was curious, what if we get stuck and lack the funds to waypoint out of there :S

GM of Leaders [LEAD]
Server: Darkhaven (fb.com/groups/guildwars2darkhaven)
Youtube: https://www.youtube.com/user/TheJayvux

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Posted by: StinVec.3621

StinVec.3621

This is the old version of this dedicated thread for these issues.

The proper thread, “Stuck in the map or seeing map art issues”, is currently stickied and where issues of this nature should be reported in.

Josh Davis, you had locked the old version of the “Issues with character art, weapons, or armor” thread so the current stickied one would be used to report those issues. Would you (or another mod) lock this thread as well to prevent it being used to report issues that belong in the current sticky thread, please?

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