Network Error

Network Error

in Account & Technical Support

Posted by: kin torao.4270

kin torao.4270

I have already done clientport /80 -repair and even after that, I keep managing to get a network code error of 5:11:3:159:101. This error happens between maps, and I lose a character until the next day or so. I never got this issue until the April feature patch. Ran a diagnostic test and these are the results.
Computing statistics for 118 seconds…
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0
0/ 25 = 0% |
1 3ms 0/ 25 = 0% 0/ 25 = 0%
0/ 25 = 0% |
2 5ms 0/ 25 = 0% 0/ 25 = 0%
1/ 25 = 4% |
3 17ms 1/ 25 = 4% 0/ 25 = 0%
0/ 25 = 0% |
4 17ms 1/ 25 = 4% 0/ 25 = 0% tge7-2.pltsohae02h.midwest.rr.com [24.164.99.237]
0/ 25 = 0% |
5 21ms 2/ 25 = 8% 1/ 25 = 4%
0/ 25 = 0% |
6 21ms 1/ 25 = 4% 0/ 25 = 0% be25.clmkohpe01r.midwest.rr.com
1/ 25 = 4% |
7 31ms 2/ 25 = 8% 0/ 25 = 0% bu-ether25.cr0.chi30.tkittenr.com [107.14.19.16]
1/ 25 = 4% |
8 35ms 3/ 25 = 12% 0/ 25 = 0%
0/ 25 = 0% |
9 50ms 4/ 25 = 16% 1/ 25 = 4% ae18.edge2.Chicago2.Level3.net
0/ 25 = 0% |
10 46ms 3/ 25 = 12% 0/ 25 = 0% vl-3601-ve-225.ebr2.Chicago2.Level3.net [4.69.158.50]
1/ 25 = 4% |
11 67ms 4/ 25 = 16% 0/ 25 = 0% ae-6-6.ebr2.Washington12.Level3.net [4.69.148.145]
0/ 25 = 0% |
12 65ms 4/ 25 = 16% 0/ 25 = 0% ae-46-46.ebr2.Washington1.Level3.net
2/ 25 = 8% |
13 153ms 7/ 25 = 28% 1/ 25 = 4% ae-42-42.ebr2.Paris1.Level3.net
0/ 25 = 0% |
14 164ms 9/ 25 = 36% 3/ 25 = 12% ae-46-46.ebr1.Frankfurt1.Level3.net
0/ 25 = 0% |
15 133ms 6/ 25 = 24% 0/ 25 = 0% ae-81-81.csw3.Frankfurt1.Level3.net
0/ 25 = 0% |
16 137ms 6/ 25 = 24% 0/ 25 = 0% ae-3-80.edge6.Frankfurt1.Level3.net
1/ 25 = 4% |
17 132ms 7/ 25 = 28% 0/ 25 = 0% 195.16.161.58
0/ 25 = 0% |
18 --- 25/ 25 =100% 18/ 25 = 72% 206-127-157-86.plaync.com
0/ 25 = 0% |
19 135ms 7/ 25 = 28% 0/ 25 = 0%

Network Error

in Account & Technical Support

Posted by: Ashley Segovia.8276

Ashley Segovia.8276

Technical Support

You have quite a bit of sporadic packet loss throughout nearly every hop leading up to the game servers. That said, I’d advise getting in contact with your ISP as this issue is likely due to the route your connection takes to reach the game servers.

You may also want to consider disabling any background applications via MSCONFIG, or even trying a DNS flush in the meantime.