NPC companions do not attack unless attacked
I’ve had this happen numerous times as well. It makes many story chapters near impossible to complete. It seems like a common occurrence, but I haven’t found anything suggesting a way to fix it.
Seeing this on my key runner on the level 10 story line. Logan and Countess Anise just stand there and don’t attack until I drag the fight over to them and they get hit.
Be careful what you ask for
ANet may give it to you.
ANet may give it to you.
I have also seen this on my key running character in the same place as mentioned by Just a flesh wound.
Gentle Is Insane