Not receiving item from Gem Store
Content Designer
The first thing to check is your mailbox to make sure you have room, there’s a limit on how many letters your mailbox can hold, and past that it will simply queue up new mail. Try to delete as much mail as you can, then give the mail system a few minutes to deliver the backpack.
(Side note: there’s a bug with the mailbox not counting some letters, so it might show that it’s at 6/10 even though it has 10+ mails in it, keeping it from receiving new messages.)
The first thing to check is your mailbox to make sure you have room, there’s a limit on how many letters your mailbox can hold, and past that it will simply queue up new mail. Try to delete as much mail as you can, then give the mail system a few minutes to deliver the backpack.
(Side note: there’s a bug with the mailbox not counting some letters, so it might show that it’s at 6/10 even though it has 10+ mails in it, keeping it from receiving new messages.)
It worked!
My mailbox was bugged, it only showed that I had 6/10 mails in my inbox.
Thank you for your help!