Account Login issues
More than likely a bug in the account systems again. Try waiting half an hour or so and see if it clears up. perhaps try different browsers, to see if you can get around the error.
Yeah, that is an option to try but, at the game launcher logging in also does not work i find that odd because i can log in normally (and it should be impossible for hackers to steal a fresh account wich uses a new pass+new email adress alteats by farming it the way they usualy do eh )
Prob just a bug in the system. Try creating the account again. If that doesnt work, youll have to get in touch with support.
ArenaNet Communications Manager
We definitely welcome new accounts. I’d suggest that your brother contacts Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist him.
And thanks to you both for your support of our game.
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet