The outstanding Hatchery Bug

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Posted by: Brownies.2901

Brownies.2901

<- Another player wishing they would have known the quest was bugged and cannot progress further in the story until the fix implemented.

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Posted by: Eaz.6459

Eaz.6459

My Thief alt took 80 yesterday, still not completed the hatchery and story quest backdated to lvl45.

With my main atleast I could do the story as she leveled up, now I have to do the story for gear I have no need for, in zones that I already have 100% in (done all zones to 100% except wvwvw).

How hard can it be to fix this quest, why wait until content patch to fix this?

Right now, I don’t care anymore as it is too little, too late now that I already am 80.

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Posted by: DinoDoll.3682

DinoDoll.3682

my bf has this issue too. just picked that storyline option to help the skritt, or whatever, 2 days ago… and found out the quest was bugged.

it would definitely be nice if they added an in game warning about it.

even if they just added a “sign” behind the npc that said “Recommended, do not assist Skritt at this time, the Order of Whispers has evidence to suggest something terrible will go wrong if you try. and your mission will not be complete.”

Or whatever, written better so it doesn’t break immersion, but lets people know something could be wrong with that quest.

Seems like it would be easy to drop a new object next to the NPC, or sign, that said that. Vs changing character dialogue or whatever… ~ that way at least new people wouldn’t continue selecting this broken story quest line that is apparently still not going to be fixed for another week and a half at least.

i feel really bad for people who’ve had their story quest line broken for months because of this.

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Posted by: numberbb.8724

numberbb.8724

still bugged =( sigh

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Posted by: Kodama.9417

Kodama.9417

Yeah I have been stuck on this for awhile now and I am almost to level 60. It is a shame, I really was enjoying the story line. Not sure why they can’t just at least put together a temp fix for those who are stuck on it. I mean they were quick to fix any Halloween bugs, like the never ending spawns from the doors. Im not sure why this would be any harder to fix?

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Posted by: Mirar.3465

Mirar.3465

In some Other MMO With Subscription a GM could help you progress. Since I don’t see anything about that here, I assume you can’t get any help in this game?

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Posted by: NyLuNyLu.3867

NyLuNyLu.3867

I’m going to add my name to the long list of people frustrated over this. I’ve been watching that topic every day, checking it to see if perhaps I could log in and finally finish that quest. I think it’s foolish and cowardly to have that thread locked. Like we’re hurting their feelings. If this were any other kind of game, it would be recalled or at least updated ASAP to avoid all of this drama. Storymode glitch? Are you serious? I expect this kind of behaviour from those free-to-download client MMOs, you know, ‘you get what you pay for’. But this game cost me a substantial amout of money. After bills and rent, this game takes up most of my paycheque. We’re customers and the product is broken. Things should have been dealt with way faster considering that during the Halloween event, there were updates almost every day. This is just silly now. Check your priorities ANet and don’t send someone over to block our voices when we say something true that you don’t like.

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Posted by: multani.1452

multani.1452

I just find this very hard to believe that they’re actually more concerned with releasing holiday content instead of working on Core Game problems. But instead, I’m seeing it with my own eyes they’re actually more worried about more holiday content. How am I going to enjoy your bonus content if I can’t even enjoy the core content?

“I got ten voices in my head and NONE of them like you.”
~Eliana Veilstrike~
Yak’s Bend (TBE)

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Posted by: Jordyxxl.2310

Jordyxxl.2310

Hello i am a lvl 44 mesmer and im stuck in the quest called The Hatchery, whenever i complete an objective in the quest there doesnt spawn a next objective and nothing happens, i have tried the quest several times but I could not complete it.

Does someone know when this will be fixed or how i can fix it?

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Posted by: Lucien.8971

Lucien.8971

The level 45 story mission “The Hatchery” is also bugged out on my current play with my thief (lvl. 45). As other posts about the same issue suggests, the mission is failing to proceed and no matter how many time repeated, the results are the same… incomplete.

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Posted by: Katastrofoli.5890

Katastrofoli.5890

Hey, i did this mission 3 times, always reported it and now it is STILL not possible to go on with the story missions… please skip me to the next story quest or what ever.
I am annoyed and I want to go on with this…
I am also annoyed because of not getting any reply of you…
Thx

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Posted by: Ragnarok.5708

Ragnarok.5708

It’s a sad state when a core quest fix gets lower priority then holiday content fixes. Patch was suppose to happen on the 5th and gets pushed to the 15th. Me thinks someone in the QA group needs to get his head out of his kitten and realize that this bug is affecting 1/3 of their customers…

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Posted by: Ryan.2356

Ryan.2356

Haven’t logged in for a few days. Any updates?

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Posted by: Tyro.6078

Tyro.6078

FIX MAY HAPPEN TONIGHT
There is another thread discussing this where the devs have been involved. The fix has been done and completed for a while but it cant be implemented until the next live update. (holloween updates do not count). Next update might be nov 5th or 6th this is all I know. Been stuck here for a around 2 weeks now like a lot of people im past ready to move on.

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Posted by: grimmyboy.7942

grimmyboy.7942

Ok not ranting or out but i was wondering am i the only one that thinks 2 or more weeks to fix a bug is a bit slow for any mmo ?

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Posted by: Arkvan.3561

Arkvan.3561

I hope they’re still gonna fix this November fifth (2 days, woot) because I accepted this quest at 43, entered at 45…

…I’m 74 now. I can tell you, running trough those Flame Legion zones as level 66 with 69 mobs was not amusing. I finished ‘em, sure, but I wouldn’t have minded some personal story quests along the way to level fast, relatively safe, and get some much-needed upgrades.

Still, I truly hope this is fixed in 2 days cause hell, it’s about time.

No one hears you.

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Posted by: Smiter.3861

Smiter.3861

This is my first post on this forum. Sadly it is to report a bug about the HATHCERY. I just read a 7 page plus thread stating that this is a known bug that brakes part of the personal story quest. I have enjoyed the game TREMENDOUSLY till now. I am not disappointed there is a bug… rather I am disappointed that it has been known for WEEKS and the game still allowed me to pick a BROKEN OPTION for my personal story. I mean… seriously??? Not telling people to about this is inviting folks to be upset. Very frustrating. ALSO.. I went to post a reply on a 7 page thread.. only to find it was locked. Why lock something that is still broke! Why not warn people or not allow that option in storyline!?!?!?

Again wonderful game… however… very poor decision and intervention on behalf of a game breaking bug and to allow people to choose this option.

(edited by Smiter.3861)

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Posted by: Smiter.3861

Smiter.3861

This is the thread that must of been locked prior to my post about the same issue. If anyone wants to read background info on this known issue.

https://forum-en.gw2archive.eu/forum/support/bugs/The-hatchery-bugged/first

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Posted by: Smiter.3861

Smiter.3861

OK… I am the latest victim of this bug. I googled “Hatchery Bug”… and found a previous thread. I tried to post on that thread, and found out it was CLOSED. I opened a new thread, as seeing it was only closed in the last day or so.. and now I find this thread that is the new BUGGED Hatchery thread. Oye Oye Oye.

I am not disappointed that there is a bug… but am extremely so that the game allowed me to choose a game breaking choice that has been known for WEEKS. Also.. was frustrated that the thread was closed.. without having the game fixed on this issue.

I think back on beta, and in the background there was an image or something saying “under progress” or something similar like that. Game went live.. and presto… all of those background images were gone. Could they not put an image up during the cutscene so unsuspecting people do not make a choice that is the most frustrating point of the game yet for so many players!?

My new thread.,. which can be deleted if need be. But perhaps it does not, as the more information that people can find.. the less folks will make a broken choice.

https://forum-en.gw2archive.eu/forum/support/bugs/Hatchery-Bug-Not-Fixed/first#post638967

(edited by Smiter.3861)

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Posted by: Valdiis.3602

Valdiis.3602

I am VERY SAD that I am stuck on this bug right now. I’ve already gone through major bugs with large portions of my storyline on another character being skipped because I had the gall to play a massively multi-player online game with…another player. Now I’m stuck again.

Between the very obvious grammatical and QC errors which should have been caught in beta (and I would have reported had there been a decent report system in place) and these storyline-halting glitches, I’m really disappointed in A-Net’s quality team. Yet they’re holding up the fix for this? Pfff.

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Posted by: CrashOverride.6512

CrashOverride.6512

Stucked for almost three weeks, i’am 60 now and i can’t make quest for 45… it so sorrowfully. And it’s getting annoying to wait your fix.

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Posted by: Arkvan.3561

Arkvan.3561

76 now! We’ll see what comes first, the fix that’ll allow me to do my level 45 Personal Story quest, or me hitting 80.

No one hears you.

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Posted by: Shadyia.8706

Shadyia.8706

Level 80 and personal quest stuck at 45. Get “The Hatchery” fixed, please!

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Posted by: locoegv.8214

locoegv.8214

still waiting for fix…

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Posted by: Tobby.2479

Tobby.2479

just fix the bug already !! we wanna play story line !!

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Posted by: Dreanys.1530

Dreanys.1530

I’m currently sitting on two characters stuck in two different story quests because I didn’t google whether they’re bugged or not before accepting them.

When it happened the second time, I was tempted to just frell it all and go back to the game with 3 letters.

In the end, I picked myself up and leveled a new main for the third time. This time I’ll google everything I don’t know for sure it’s working. I’m either too patient or I really like the playable part of the game.

It didn’t make me quit, but I’m pretty sure most players wouldn’t just suck it up and start over three times. The way this issue is handled is beyond sloppy.

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Posted by: Tinni.4351

Tinni.4351

sigh My ranger is stuck on this one. Looks like I won’t be playing her for a bit. I wish I had known, I would have chosen a different path if I knew about this path.

My brain is shagging under the weight of changes… having six characters was not a good idea!

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Posted by: Mirar.3465

Mirar.3465

Dreanys, what is the other bugged story quest? The wiki should warn about that as well, since ANet doesn’t…

…or maybe, which storylines confirmed doesn’t bug?

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Posted by: lulala.5906

lulala.5906

Count me in as one of victims here. My guardian hit the quest a week ago, and at first I thought I didn’t reach the objective in the quest so I decided to wipe out all the destroyer eggs since Tchkik said "The destroyers killed my Kittaka! Rot and Rust them all! ". It was painful due to the fire immunity of destroyers, and I died like five times LOL.
Well, hope Anet fix this in the near future.

Ithereal-Human Guardian
Strip the Soul-Sylvari Mesmer
Peace Breaker [PB]-Jade Quarry

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Posted by: Boxy.3824

Boxy.3824

Actually the worst part for me is not the bug or even the storyline i’ve done it several times. however, i cant hide the storyline text up in the top right corner so i’m getting taunted in the face every.single.time i play :’(

wtb a checkbox inside the personal story log “dont display”

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Posted by: Tolmos.8395

Tolmos.8395

In the last thread Jeffery Vaughn said it would be fixed on November 5th, so we’ll finally get to finish out story quests today! WOOO! I’ve been looking forward to this lol

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Posted by: Christopher.8049

Christopher.8049

Here’s hoping and praying for an update

I have every heart, way point, undiscovered’s and more things complete on my necromancer so I really need to finish my story off

Signature removed by popular demand…….

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Posted by: Leal.4973

Leal.4973

Again, please fix this asap. I need my fix for Tybalt hijinks.

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Posted by: Arkvan.3561

Arkvan.3561

I’ll go try it now but I didn’t see an update and didn’t have to download anything new, so… not gonna hope for much. Picked it up at 43, am now 78. Oh, boy.

No one hears you.

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Posted by: phor.7952

phor.7952

Still can’t progress.

I understand that they’ve fixed the issue and are testing it before they push it out, but what I don’t understand is why this was not pushed through more quickly.
The decision to wait for a major update to get this fixed was the wrong one.

As a player we have absolutely no means of recourse when we hit a bug like this. The game doesn’t let you drop your storyline quest and choose another arc (which I would have happily done the instant I hit this bug).
A bug like this that halts progression should be an emergency fix.
At the VERY least, if the devs knew it was going to take this long to play-test, players stuck here should have been passed onto the next quest or given the chance to choose a different path.

There’s really nothing more we can do, but I just wanted express my disappointment with how this has been handled, in hopes that other options will be in place for players if this happens again.

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Posted by: Saya.1260

Saya.1260

Ok, maybe I can help here. I first tried this with a friend on the same quest. We got stuck, quest didn’t progress, plus we kept getting eaten by the destroyers. We leveled up and came back later. What did finally get it to work (and may not work for everyone) is he went to Tchkik while I stayed back to res the other skritt. It was neither pretty nor fun, but the quest updated allowing us to finish.

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Posted by: Halcyon.7352

Halcyon.7352

Adding my name to this list. Excited to make a Priory aligned character, only two meet not one, but two gamebreaking, progress halting bugs in a row.

In the story quest prior to the Hatchery, engineers players cannot progress if they choose to retrieve the Dwarven Scabbard, without a convoluted work around involving dropping the Scabbard ‘kit’ near water, and walking onto land to retrieve it.

After many frustrated attempts at getting around that quest, I get to the Hatchery, and it’s completely broken, with no apparent work-around. Been about two weeks for me now, but I hear it’s been broken since early September possibly?

Hoping the fix is with tonight’s updates.

Tarnished Coast Engineer and… general alt-o-holic.

For the toast!

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Posted by: fairy.3502

fairy.3502

already level 80, but personal story still 45 cause of “the hatchery bug”, heard that there will be a fix on 5 Nov., but nothing!!! when will it be fix?????/

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Posted by: DinoDoll.3682

DinoDoll.3682

already level 80, but personal story still 45 cause of “the hatchery bug”, heard that there will be a fix on 5 Nov., but nothing!!! when will it be fix?????/

Well, its only just barely the 5th in some parts of the world …maybe give it some time?

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Posted by: multani.1452

multani.1452

already level 80, but personal story still 45 cause of “the hatchery bug”, heard that there will be a fix on 5 Nov., but nothing!!! when will it be fix?????/

Well, its only just barely the 5th in some parts of the world …maybe give it some time?

I wouldn’t count on it. There is a major possibility that now they’re going to wait until the 15th till patching this game breaking issue.

“I got ten voices in my head and NONE of them like you.”
~Eliana Veilstrike~
Yak’s Bend (TBE)

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Posted by: Ralja.6475

Ralja.6475

Ok, maybe I can help here. I first tried this with a friend on the same quest. We got stuck, quest didn’t progress, plus we kept getting eaten by the destroyers. We leveled up and came back later. What did finally get it to work (and may not work for everyone) is he went to Tchkik while I stayed back to res the other skritt. It was neither pretty nor fun, but the quest updated allowing us to finish.

It’s not working for me, tried it 3 times by now.

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Posted by: horus.7628

horus.7628

ya this topic will not die till the patch to fix said quest is fixed! why did they lock first thread?

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Posted by: Jason King.2647

Previous

Jason King.2647

Live Response Embed

Next

Hey everyone,

We understand your frustration over this issue: not being able to continue with your story isn’t fun, especially as it’s a major feature of the game. While this issue is ongoing, there are a lot of questions in this thread, and I’d like to provide some updates and explain some of what’s going on behind the scenes.

When will this be fixed?
A fix for this issue will be coming soon; however, we do not have a specific ETA. I noticed there are some posts referencing the 5th as a fix date, but as far as I know, this is not accurate.

Why isn’t this being fixed now?
There are multiple reasons as to why we don’t immediately issues. One thing to keep in mind is that at any point during the day there are at least hundreds of thousands of people playing the game and not all of them are encountering the same issue. While we would love to fix issues as they come up, every build we run disrupts everyone’s game time. If you participated in any of our pre-launch stress tests where we constantly patched the game, you’ll remember how difficult it was to do things like complete dungeons, etc.

Whenever we patch the game, we also want to do our best to ensure that the content is stable; even small changes have the potential to affect other game systems and potentially cause larger issues, such as crashes, disconnects, and/or more broken content. By testing new content and changes for longer periods of time, we have more chances to find issues that could disrupt gameplay and cause these larger issues.

My story is blocked. What am I supposed to do now?
While we are working towards integrating this fix, we highly encourage you to try out other parts of the game. Have you tried playing sPvP? Jump to the mists and hop into a game. Check out WvW, or try your hand at crafting. If you’re hooked on story, create a new character and try a different story line; there are so many story paths you can take!

There are a lot of different parts to this game and a little something for everyone. While not everything is perfect, we’re constantly working to make it better.

Thank you for your patience and understanding everyone. We hope to get you back on track soon!

ArenaNet Community Team
Live Response Embed

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Posted by: gadenp.7586

gadenp.7586

I got this Hatchery bug. I think it is kitten. This bug clearly stops the main story and gameplay yet it is taking quite long to fix. I would have thought that as this is a game stopper type bug, it will be the first priority.

I guess we will just have to wait longer.

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Posted by: Ike None.5039

Ike None.5039

I am used to work on medium-large software projects.
If you work on it you must follow process laws.
Testing is the last but not least law to follow because you complete all the work team.
I understand that is hard to accept, but it’s the only right way.
I have the same issue on my human elementalist. It’s frustrating.
But I enjoy my others pg or my ele in other ways.
It’s only a game. A great game but only a game.
Good work ANet.

(edited by Ike None.5039)

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Posted by: multani.1452

multani.1452

While I do have a lot of patience, waiting for what seems like now OVER a month is total bull kitten. I can understand the need to take time to fully test a patch before it’s to be implemented into a live game. I CAN’T understand then how ANET puts out holiday content and is so quick to respond in patching it. I still think this patch hasn’t been released because it’s being put on the backburner for the November content.

“I got ten voices in my head and NONE of them like you.”
~Eliana Veilstrike~
Yak’s Bend (TBE)

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Posted by: Exile The Ember.3085

Exile The Ember.3085

I’m also stuck on this part of my personal story. I can wait for the fix but I will be further disappointed if the patch is mediocre at best. I had even held off starting the personal story for well over a month after launch, waiting for bugs to be resolved in the story that plague most games in infancy. I wanted to enjoy the story’s experience at my leisure.

I have been waiting for a part of my main dish to arrive to my table and the rest of the meal has gotten cold. I watch other players with their plates full, already digging in. I feel I’m being punished – I’m that idiot in the restaurant, sitting at his table, eating bread as he waits for his food.

Customers will get angry, customers will want to know what is being done, and if told to wait, some of those customers can wait. So please, in respect to those players that are left in limbo, don’t brush them under the rug. Closing the thread makes it look like it is fixed. It is not. Expecting your players to play another part of the game as a “solution”(player options are understandably limited when waiting for a fix, I admit) should not be considered an answer, they would probably be doing that already or stopped playing altogether.

It makes your team sound incompetent and I politely ask you to sing Sheldon’s Soft Kitty song from show Big Bang Theory to each of your fellow team members as an apology. If they use the forums, they’ll understand the joke.

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Posted by: osofumo.5809

osofumo.5809

add my name to the list too, iam now on a point where iam thinking about stop playing the game, cause it just doesn´t get fixed.

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Posted by: Oreos.2814

Oreos.2814

Wow. Weeks and this still isn’t fixed. Do something else? Ha! I suffered through the storyline jumping ahead from 30 to 48, then got doubly screwed by Anet when they rolled back everyone affected, I went from 77 back to 26. So here it is a couple months later, new character and what a surprise, more broken storyline. I afraid to do anything else, I would probably just find more stuff broken.

Maybe you guys should have aimed for a Christmas release. It might actually be playable by then.

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Posted by: Shoahson.6493

Shoahson.6493

I like how Jeffrey Vaughn’s post from October 24 got edited over a week later to remove November 5 as ETA for fix. (https://forum-en.gw2archive.eu/forum/support/bugs/The-hatchery-bugged/528545)
Jason, I get a feeling that you don’t understand well what all those pople here say. You talk about dirupting everyone’s gamplay. Yet we don’t ask “why there wasn’t an emergency build to fix this issue”, we ask “why none of all those already pushed builds didn’t contain fix, even though it’s been ready for weeks”. There were fixes for pvp, holiday event, crafting. Many of those were addressing bugs discovered after The Hatchery became broken.
Personally, I like doing storyline quests and exploring maps as I follow my personal storyline, that’s my playing style. I tried pvp, but didn’t like it. Same with crafting – good for additional XP, but I found it pointless besides that. Why do you make me feel like I belong to some worse category of players? Why other problems get fixed, but this one keeps getting pushed further in schedule? You tell me to start another char, but how can I invest time and heart in another toon, knowing that it all can be ruined by a simple bug?
One last thing. You explain why you don’t fix issues immediately. Jason, let me ask you, knowing how long this bug is present, don’t you find the word “immediately” a bit… inappropriate?