Guild Wars 2

So about a week or so back, the Chop-It-All Logging Axe was released in the Black Lion Trading Company and I purchased it as you normally would – but nothing ever appeared. I raised a ticket about the issue and I waited a while thinking “Maybe it’s just a server glitch and it’ll appear later.” but it still hasn’t. How can I resolve this problem to get the Axe/my gems back?

My wife had this issue with Dragon Bash box the gem was taked but she didnt recive mail past last 2 days. Her mail box its for sure empty.

Jeffrey Vaughn.1793:

Make sure your mailbox is empty. There’s a cap on much mail it can hold, and past that it will keep new mail in a queue until there’s room for it.

I won’t lie, I was sceptical of this actually working… but luckily it did! Thanks!

I have had the same issue with the Chop-it-all Logging Axe. Didn’t appear, cleared the mailbox….. bought another one which I’ve equipped, but the first one still hasn’t appeared.