I don’t mind fighting a challenging battle when the numbers are nearly equal – but when one server has three times our numbers, it is pointless. That’s what happened last nite. I know there is queueing that should limit this, but something more is needed. I can see two possible approaches (1) either give some benefit to servers with fewer people on, to partially compensate for the imbalance, (2) or when imbalance starts to grow, start giving time limit to those on server with larger numbers, so that eventually their numbers are brought back down.