buy 5 lion keys button bugged??

buy 5 lion keys button bugged??

in Account & Technical Support

Posted by: Wolf Piede Ombra.1409

Wolf Piede Ombra.1409

greetings everyone,
here’s my problem, i recently purchased some gems, and i thougth that buyn some keys was a great idea to get some sweet loot.. so i used my gems and bought the 5 pack lion keys.. but nothing happened!
except for the fact that i got less gems in my account.
i logged in, logged out, made a ticket, but still nothin happened.
Can you guys solve this?
i can give you more info..
Order number: 29451088
Order date: 9/29/2012

Attachments:

buy 5 lion keys button bugged??

in Account & Technical Support

Posted by: Wolf Piede Ombra.1409

Wolf Piede Ombra.1409

is somebody havin my same issue?

buy 5 lion keys button bugged??

in Account & Technical Support

Posted by: Kite The Warrior.6418

Kite The Warrior.6418

I actually just got this same issue, except that this happened for all my cash items not just the black lion keys.

buy 5 lion keys button bugged??

in Account & Technical Support

Posted by: Wolf Piede Ombra.1409

Wolf Piede Ombra.1409

What? you used the pack button to buy those items?

buy 5 lion keys button bugged??

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

If you have submitted a ticket, the team will take care of you. If you do not have a resolution or an explanation of the situation within 3 days, you are welcome to post in the sticky post “Ticket for Review” above.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet