Resolved the tgUpdate/multiple process issue.

Resolved the tgUpdate/multiple process issue.

in Account & Technical Support

Posted by: Talivan.6380

Talivan.6380

Hey all,

I had an idea last night that I attempted just now and it seemed to have completely fixed my issue with multiple processes/icons in the dock AND my tgUpdate problem, and I wanted to share it with you guys. Hopefully it will help those who are having the same problem I did. I submitted a ticket with my issues to ANet, but I simply received the same copy-paste replies I did previously.

Basically, download the new client .dmg from the site as you would if you were doing a fresh install. Before opening it, go to your Applications folder, rename your Guild Wars 2.app to something else. I simply used “GW2”. Now, run the .dmg for the installer, allowing it to install a new Guild Wars 2.app to your Applications folder.

Make sure the launcher will start up before you go any further. (It did not for me at this step) If it will not, I’ll explain how to get it to launch down below. Regardless, close it out. You may need to force quit it from your Activity Monitor as it may hang and refuse to close normally.

Now what I want you to do is go to your old one, right click and pick “Show Package Contents”. From there, you need to navigate to "Resources >Transgaming > C_Drive > GW2. Copy the “GW2.dat” from there.
Now, go to your new Guild Wars 2.app, navigate to the SAME folder and replace the “GW2.dat” with your copied one. This is all the data the game usually downloads and may take a bit to paste. (as it is a 20 something GB file you’re copying.)

Now, try starting the launcher. If it will not work, go back into your newer Guild Wars 2.app, navigate to the Mac_OS folder and click the only file in there titled “Cider”. Running it may end up opening the launcher for you, as that solved my issue.
It may also help if you delete the Application Support folder for the game in between there.

From there, I had no issue with the tgUpdate thing, nor the multiple windows and processes that appeared after updating the client.

I’m sure there’s probably an easier way to do this, like copying the files that the wrapper uses from a new “install” of the game, but I found this to be pretty easy and it worked. I hope it works for all of you, and if not, maybe it’ll help point you guys in the right direction. I’m not the most tech-savvy person, so I’m unsure if I’ll be able to help you any further if it did not.

Hope it made sense!