Guild Wars 2

120901-002982 Unresolved 08/31/2012 Really?

C’mon…

It’s all in the ticket so I don’t see why my personal issue should be brought public…

At least you got a response, just provide the man the information he needs to help you. Don’t blow it, I would kill for help with my account ._.

Listen to Echo, we would all kill to get some help.

Hey indrct. I think it’d be better if you let them know the brief summary of your issue to expedite the whole process.

We’re all here to get help. The faster, the better.

Really indirect you got a line of communication directly with Anet and your letting pride blow your chance at fast support resolution.

Mark, if you want to use your time on someone happy to have your help please see my psot in the hacked account thread. I’m sure my brother will be much more appreciative of your time.

It has nothing to do with pride, merely that the situation is literally all within the ticket. I did not post on the forums to have the entirety of my issue posted publicly. I posted because it’s been a WEEK since I submitted the ticket with no CSR response.

If you feel slighted, make your own thread.

Perhaps it’d be quicker for them to simply know the situation beforehand without having to sort through thousands of tickets or punch in the code? You’re being given support, and you’re rejecting it—just follow their instructions.

It might get your issue sorted faster.