Amazon.com and resellers

Amazon.com and resellers

in Account & Technical Support

Posted by: Neural.1824

Neural.1824

I note that Amazon.com is listed as an authorized digital reseller for Guild Wars 2, however they not only offer the digital download, but also products offered by retailers. Are these excluded due to Amazon.com only being a digital distributor?

Where are my gem sales? I want gem sales! Nerf EVERYTHING!

Amazon.com and resellers

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Excluded from what? Being authorized? Depends on the retailer. You can check the full list of authorized retailers via the ‘Shop’ link.

Good luck.

Amazon.com and resellers

in Account & Technical Support

Posted by: Neural.1824

Neural.1824

Excluded from what? Being authorized? Depends on the retailer. You can check the full list of authorized retailers via the ‘Shop’ link.

Good luck.

If Amazon.com is an authorized digital reseller, but the retailers working with amazon that sell physical products are not, it should be noted specifically on the GW2 site that physical resale companies selling through Amazon.com may not be authorized box resale companies.
Fortunately I didn’t fall into that trap, but I did notice it was there. I wonder how many people have been ripped off thinking that the resellers via Amazon.com are legitimate when in fact they are not.

Where are my gem sales? I want gem sales! Nerf EVERYTHING!

Amazon.com and resellers

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

One would only be ‘ripped off’ if the key said retailers sold was/is not valid. Nothing forces one to purchase from an authorized retailer. The difference is authorized retailers are known to sell authentic keys. Others may, or may not, sell authentic keys.

Unless one purchases directly from ArenaNet, any refunds will have to be discussed with the retailer, authorized or not.

Amazon.com and resellers

in Account & Technical Support

Posted by: SlippyCheeze.5483

SlippyCheeze.5483

FWIW, I’d expect that buying a new physical boxed copy of GW2 on Amazon, even from a third party vendor, would be fine. I mean, check the terms Amazon have for the sale and especially the refund, but … one reason I trust Amazon for stuff is that they are pretty much “had a problem? here is your money back, no fuss.” about things going wrong.

Amazon, as a company, have a solid interest in making sure that things sold through their site are legit — because if people don’t trust them, they don’t buy from them, and Amazon is all about you buying stuff from them.

Amazon.com and resellers

in Account & Technical Support

Posted by: Ellieanna.5027

Ellieanna.5027

If there are unauthorized sellers on Amazon’s site, report the seller to Amazon and they handle it. They are very good with that. Otherwise, it’s really easy to tell if it’s actually Amazon selling a product, or someone using Amazon’s site to sell a product.

I’m a Moose, a ginger moose even.