An error occurred finalizing your purchase.
in Account & Technical Support
Posted by: Insineratehymn.7519
in Account & Technical Support
Posted by: Insineratehymn.7519
As the title reads, tried to purchase gems on two seperate paypal accounts, neither would work as i received the above message, have purchased gems with these two paypal accounts before and have never had issues until now.
Has anyone else had this problem and is there something i can do so that i can successfully purchase gems?
Thankyou.
Yes, me as well, tried both Credit and Paypal, but neither of them seems to be working now…
(as I sayd before, was it so hard to inculed Paysafecard option?)
Edit: now it doesn’t even show me the aviable option, it’s stucked when I click on buy gem…
(edited by Vajra.3914)
As with others, your account likely got blocked from making purchases. This happens on transactions that are considered “high risk”. Contact support and ask for a 48-hour window so that you can buy gems.
As with others, your account likely got blocked from making purchases. This happens on transactions that are considered “high risk”. Contact support and ask for a 48-hour window so that you can buy gems.
Duh… Bad luck Brian I guess…
ArenaNet Communications Manager
I am sorry for the inconvenience!
I really encourage you to contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They definitely will be happy to assist you.
Not affiliated with ArenaNet or NCSOFT. No support is provided.
All assets, page layout, visual style belong to ArenaNet and are used solely to replicate the original design and preserve the original look and feel.
Contact /u/e-scrape-artist on reddit if you encounter a bug.