Guild Wars 2

The game crashes.
I managed to open the dmp file and noticed “Exception: c0000005”
Searched a bit and found out an old thread from a guy with the same “Exception: c0000005” who managed to solve his problem by disabling Mumble Overlay.
In fact, his log file looked like this:

—> Crash <—
Exception: c0000005
Memory at address 0000084c could not be read
App: Gw2.exe
Pid: 1636
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 15277
Module: mumble_ol.dll
When: 2012-08-25T16:00:24Z 2012-08-25T17:00:24+01:00
Uptime: 0 days 0:00:18
Flags: 0

I went to see my log and found Module: Atiumd64.dll

After further researches I learnt that this dll is from Advanced Micro Devices, Inc.

Can anyone advise me what to do now, so that the client stop crashing, please?

This is part of my log:

Gw2-64.exe
—> Crash <—
Exception: c0000005
Memory at address 00000000`0000001a could not be read
App: Gw2-64.exe
Pid: 2964
Cmdline: -isRelaunch
BaseAddr: 000000013F210000
ProgramId: 101
Build: 81223
Module: atiumd64.dll
When: 2017-08-22T21:02:28Z 2017-08-22T23:02:28+02:00
Uptime: 0 days 0:44:01
Flags: 0
*--> System <—*
Name: CHR-PC
IpAddr: 192.168.1.6
Processors: 4 [GenuineIntel:6:10:9]
OSVersion: Windows 6.1 (64 bit)
—> System Memory <—
Physical: 5372MB/ 8076MB 66%
Paged: 11640MB/16151MB 72%
L$0IcI
T$0HcH
C:\Windows\system32\ADVAPI32.dll
C:\Windows\system32\RPCRT4.dll
C:\Windows\system32\WS2_32.dll
C:\Windows\system32\VERSION.dll
ym@p chain: 0×0f7d63
Texture missing mip chain: 0×0f7d64
—> DirectX Device Info <—
VendorId = 0×1002
DeviceId = 0×6818
Version = 22.19.0662.0004
Description = AMD Radeon HD 7800 Series
Compat = 0×00000000
VidMem = 1711 MB
C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.23807_none_14556b8e8b95d1fc\gdiplus.dll
b4d3b1
.0.000
AudioClientRpc
“e8-3c5c-44d0-9ccc-
{0.0.0.00000000}.{27c62105-4dee-4d5f-807d-630c
!This program cannot be run in DOS mode.
th?Yee
FMOD nonblocking thread (0)
FMOD stream thread
qQh%=Rh%
=Rh%=Rh%
\\.\DISPLAY1
thmfile
$.2M0Y
comctl32.dll
:bone:WristR
bone:root
Duration
TimeStep
Oversampling
TrackGroups
VectorTracks
TrackKey
ValueCurve
CurveData
TransformTracks
OrientationCurve
PositionCurve
ScaleShearCurve
TransformLODErrors
TextTracks
Entries
TimeStamp
InitialPlacement
AccumulationFlags
LoopTranslation
PeriodicLoop
Radius
dAngle
BasisX
BasisY
ExtendedData
DefaultLoopCount
2sgSY*@F
MMDEVAPI Device Window
themewnd
themewnd

Thank you

Something amiss with one of your ATI graphics files, it seems. Try updating/re-installing/rolling back your graphics drivers.

Try disabling any 3rd-party programs such as graphics add-ons.

Or, use Google to search for that DirectX 11 driver issue for ATI cards.

Good luck.