BSoD While Patching/Installing

BSoD While Patching/Installing

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Posted by: Recycle.5493

Recycle.5493

While I was patching for The Nightmare Within yesterday, my computer got BSoD half way through. I thought it was no big deal, so I restarted it and uninstalled Guild Wars 2 then reinstalled it. However, every time I do, my computer gets BSoD somewhere around 50%. And I have tried multiple times getting the same result.

Here’s my computer specs

OS: Windows 7 Ultimate
Version: 6.1.7600
Processor: AMD Phenom™ II X4 840
Display: Nvidia GeForce GTX650 Ti Boost
Memory: 8GB RAM

And here’s the error I got

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 1e
BCP1: 0000000000000000
BCP2: 0000000000000000
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

And here’s the minidump file
https://drive.google.com/file/d/0BygT_F59iA88V0hZaVNVUnBKMlk/edit?usp=sharing

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Posted by: ikereid.4637

ikereid.4637

when your PC BSOD’s there is a stop Code and Faulting Module. Do you happen to have both of those?

I assume the BCCode is your stop code of 0×0000001e, but with out the faulting module being present 1e can literally be anything from bad RAM, faulty CPU, Failing Driver, or a .sys/.dll file.

Desktop: 4790k@4.6ghz-1.25v, AMD 295×2, 32GB 1866CL10 RAM, 850Evo 500GB SSD
Laptop: M6600 – 2720QM, AMD HD6970M, 32GB 1600CL9 RAM, Arc100 480GB SSD

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Posted by: Xystus.3241

Xystus.3241

Sounds like you may have a corrupt windows file and/or driver install.

I would recommend reinstalling your graphics drivers and try a Windows file verify (http://www.howtogeek.com/howto/windows-vista/verify-the-integrity-of-windows-vista-system-files/).

Xyssi – Asura Guardian
Xystus Furtim – Human Theif
Server: Stormbluff Ilse

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Posted by: sobe.4157

sobe.4157

Assuming you overclocked your CPU, the 0×1E would represent increasing vcore. That is assuming you have overclocked.

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Posted by: Recycle.5493

Recycle.5493

when your PC BSOD’s there is a stop Code and Faulting Module. Do you happen to have both of those?

Currently reinsalling Guild Wars 2 again, hopefully I’ll remember to write that down.

I would recommend reinstalling your graphics drivers.

Have tried uninstalling and getting the latest version last night, still crashed.

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Posted by: Recycle.5493

Recycle.5493

Assuming you overclocked your CPU, the 0×1E would represent increasing vcore. That is assuming you have overclocked.

But overclocking while installing the game? Is there anyway to temporary increase or disable the limit?

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Posted by: ikereid.4637

ikereid.4637

Assuming you overclocked your CPU, the 0×1E would represent increasing vcore. That is assuming you have overclocked.

But overclocking while installing the game? Is there anyway to temporary increase or disable the limit?

and unstable overclock can hit at anytime. And with how CPU intensive GW2 is, compared to other applications, unstable OC’s usually hit pretty often and quick in GW2.

If you ARE overclocking, I really hope you are testing with Prime95 for a good 2-3 hours after you do the stable 2min Core Test after every OC notch.

Desktop: 4790k@4.6ghz-1.25v, AMD 295×2, 32GB 1866CL10 RAM, 850Evo 500GB SSD
Laptop: M6600 – 2720QM, AMD HD6970M, 32GB 1600CL9 RAM, Arc100 480GB SSD

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Posted by: ikereid.4637

ikereid.4637

What are you overclocking Too? I once Overclocked a 830 to 5.1Ghz running the RAM, HT, and NB-CPU at 1100Mhz. If I would bump the Ram to 1333, HT/NB to 2200Mhz I could not get it stable above 4.1Ghz.

And if you are pushing high OC’s on that chip have you testing your CPU Temps? CoreTemp is best for that.

Desktop: 4790k@4.6ghz-1.25v, AMD 295×2, 32GB 1866CL10 RAM, 850Evo 500GB SSD
Laptop: M6600 – 2720QM, AMD HD6970M, 32GB 1600CL9 RAM, Arc100 480GB SSD

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Posted by: Recycle.5493

Recycle.5493

What are you overclocking Too?

I have no idea, if I knew I wouldn’t be here asking. I was just trying to know what that is since the previous poster implied that I might have it.

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Posted by: Recycle.5493

Recycle.5493

and unstable overclock can hit at anytime. And with how CPU intensive GW2 is, compared to other applications, unstable OC’s usually hit pretty often and quick in GW2.

It has been two months or so since I last got my BSoD, and that was with my older graphic card, since I changed it, I’ve never gotten any BSoD while playing any game. Also, I usually play GW2 with medium to high setting, so I don’t think simply installing the files would cause it to crash.

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Posted by: ikereid.4637

ikereid.4637

What are you overclocking Too?

I have no idea, if I knew I wouldn’t be here asking. I was just trying to know what that is since the previous poster implied that I might have it.

If you are overclocking, you would know exactly what you are overclocking to. Which is not the case.

Can you download CPU-Z, run it and take a screenshot on its First tab so We can verify that someone else didnt OC your system for you :-)

Desktop: 4790k@4.6ghz-1.25v, AMD 295×2, 32GB 1866CL10 RAM, 850Evo 500GB SSD
Laptop: M6600 – 2720QM, AMD HD6970M, 32GB 1600CL9 RAM, Arc100 480GB SSD

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Posted by: Recycle.5493

Recycle.5493

Can you download CPU-Z, run it and take a screenshot on its First tab so We can verify that someone else didn’t OC your system for you :-)

Here you go.

Attachments:

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Posted by: ikereid.4637

ikereid.4637

OK good your not overclocking.

After GW2 is reinstalled, run it and if you get a BSOD again record the Stop code and faulting Module.

Desktop: 4790k@4.6ghz-1.25v, AMD 295×2, 32GB 1866CL10 RAM, 850Evo 500GB SSD
Laptop: M6600 – 2720QM, AMD HD6970M, 32GB 1600CL9 RAM, Arc100 480GB SSD

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Posted by: ikereid.4637

ikereid.4637

and unstable overclock can hit at anytime. And with how CPU intensive GW2 is, compared to other applications, unstable OC’s usually hit pretty often and quick in GW2.

It has been two months or so since I last got my BSoD, and that was with my older graphic card, since I changed it, I’ve never gotten any BSoD while playing any game. Also, I usually play GW2 with medium to high setting, so I don’t think simply installing the files would cause it to crash.

ah didnt see this. No installing files should NOT crash/BSOD your system. BUT if you had a dying CPU or Memory going bad, that could happen.

Desktop: 4790k@4.6ghz-1.25v, AMD 295×2, 32GB 1866CL10 RAM, 850Evo 500GB SSD
Laptop: M6600 – 2720QM, AMD HD6970M, 32GB 1600CL9 RAM, Arc100 480GB SSD

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Posted by: Xystus.3241

Xystus.3241

Have you verified your windows files using the link I provided?

Xyssi – Asura Guardian
Xystus Furtim – Human Theif
Server: Stormbluff Ilse

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Posted by: Recycle.5493

Recycle.5493

After GW2 is reinstalled, run it and if you get a BSOD again record the Stop code and faulting Module.

BSoD yet again, but I don’t find the faulting module numbers on it, is there other places where I can find it?

Have you verified your windows files using the link I provided?

I’m not sure which of the file to scan, so I did the second option. Here’s the result:

Attachments:

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Posted by: ikereid.4637

ikereid.4637

did you reboot like the system told you, after the SFC finished?

Desktop: 4790k@4.6ghz-1.25v, AMD 295×2, 32GB 1866CL10 RAM, 850Evo 500GB SSD
Laptop: M6600 – 2720QM, AMD HD6970M, 32GB 1600CL9 RAM, Arc100 480GB SSD

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Posted by: Recycle.5493

Recycle.5493

New BSoD and new error codes, looks like some of the more important info is shown.

Attachments:

(edited by Recycle.5493)

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Posted by: ikereid.4637

ikereid.4637

That is a driver fault. Dlink to be precise. Update or remove the Dlink Driver and see if that helps (Dlink is usually a Wireless card, they do make Hard wired Nics too though.)

Are you not using your Onboard NIC?

Desktop: 4790k@4.6ghz-1.25v, AMD 295×2, 32GB 1866CL10 RAM, 850Evo 500GB SSD
Laptop: M6600 – 2720QM, AMD HD6970M, 32GB 1600CL9 RAM, Arc100 480GB SSD

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Posted by: Recycle.5493

Recycle.5493

That is a driver fault. Dlink to be precise. Update or remove the Dlink Driver and see if that helps (Dlink is usually a Wireless card, they do make Hard wired Nics too though.)

Are you not using your Onboard NIC?

So I did a little research, my D-Link driver is up-to-date, kinda, since the last update to the wireless card was 6 years ago…

Get a new card maybe?

Also, what’s an Onboard NIC?

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Posted by: Xystus.3241

Xystus.3241

NIC = Network Interface Card. Usually mother boards come with a 10/100 or 10/100/100 port to plug in a wired connection.

Xyssi – Asura Guardian
Xystus Furtim – Human Theif
Server: Stormbluff Ilse

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Posted by: Recycle.5493

Recycle.5493

NIC = Network Interface Card. Usually mother boards come with a 10/100 or 10/100/100 port to plug in a wired connection.

Then no, I’m currently using a USB wireless adapter that’s 7 years or older.
If I were to change to a new wireless adapter, what brand would you guys suggest?

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Posted by: ikereid.4637

ikereid.4637

netgear for cheapness. But that is the problem, the aging card, End of Life Driver support.

Time to drop 10 bucks on a new cheap-o Card.

newegg
frys electronics

both are you friends in this :-)

Desktop: 4790k@4.6ghz-1.25v, AMD 295×2, 32GB 1866CL10 RAM, 850Evo 500GB SSD
Laptop: M6600 – 2720QM, AMD HD6970M, 32GB 1600CL9 RAM, Arc100 480GB SSD

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Posted by: sobe.4157

sobe.4157

Netgear or ASUS seem to be the current go-to for home users. Your motherboard will have a spot on the back of the case to plug in a network cable directly, so in the meantime you can simply uninstall the drivers and remove the DLink USB dongle and use direct connection. Then when you purchase a new dongle, whatever the brand, you can go back to wireless.

3770k 4.9ghz | Koolance 380i | NexXxoS XT45 | XSPC D5 Photon | ASUS MVFormula |
Mushkin Black 16gb 1600 | 500GB Samsung 840 Evo |2×2TB CavBlack| GALAX 980 SoC |
NZXT Switch 810 | Corsair HX850 | WooAudio WA7 Fireflies | Beyerdynamic T90

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Posted by: Recycle.5493

Recycle.5493

netgear for cheapness. But that is the problem, the aging card, End of Life Driver support.

Time to drop 10 bucks on a new cheap-o Card.

newegg
frys electronics

both are you friends in this :-)

But would you mind kindly explain how that affects the download of GW2 and eventually crashing? Is it because the amount of data that needed to be downloaded that crashed the driver? Or something else?

Also, I would like to buy a USB wireless adapter that lasts at least 5 more years, would Asus adapters fit that requirement, or any other brands? I don’t trust Rosewell’s products, since I’ve had a few short-life items from them.

And yeah, I’m a regular Newegg customer, was just browsing through the products there.

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Posted by: Recycle.5493

Recycle.5493

In the meantime you can simply uninstall the drivers and remove the DLink USB dongle and use direct connection..

Unfortunately my living place would not allow me to get internet wire across the house, guess I’ll have to wait a week without GW2…

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Posted by: sobe.4157

sobe.4157

Honestly you can get ANY usb adapter and so long as it doesn’t “die”, it can last an uncertain amount of time.

As far as your issue you were having, DLink drivers are known for their conflicting issues with different hardware and software setups, not too much you can do about that, so don’t sweat it.

For brands though, if you want to go ASUS you can, if you want to go Netgear, really whatever you want to grab honestly. I would look at Wireless-N or Wireless-AC though, just in case you happen to move and an area offers either of those.

3770k 4.9ghz | Koolance 380i | NexXxoS XT45 | XSPC D5 Photon | ASUS MVFormula |
Mushkin Black 16gb 1600 | 500GB Samsung 840 Evo |2×2TB CavBlack| GALAX 980 SoC |
NZXT Switch 810 | Corsair HX850 | WooAudio WA7 Fireflies | Beyerdynamic T90

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Posted by: ikereid.4637

ikereid.4637

It could be a number of things. and with out being there to ‘see’ it happen its almost impossible to say with 100% certainty.

But, if your USB Card is that old. It could be heat causing the cards Chipset to ‘lock’ I/O for long enough to throw a driver exception, causing Windows to Dump due to TCP/IP Stack Timeouts.

You are downloading 16GBytes of Data on that card. That alone will cause it to heat up (SYN/ACK makes network cards very warm when it goes constantly for a long time), and if the card is heat sensitive that could be causing the card to ‘go offline’ to the OS which could be throwing your BSOD.

Desktop: 4790k@4.6ghz-1.25v, AMD 295×2, 32GB 1866CL10 RAM, 850Evo 500GB SSD
Laptop: M6600 – 2720QM, AMD HD6970M, 32GB 1600CL9 RAM, Arc100 480GB SSD

(edited by ikereid.4637)

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Posted by: Recycle.5493

Recycle.5493

Alright, thanks for the explanation and thank you all who replied to this thread.
Will make a purchase for a new adapter asap.