Guild Wars 2

Nothing will load except the side and the top option bars. It won’t let me get a screen shot either which is even more frustrating. I took a picture of it with my phone. This has been happening for the last 3 days and uninstalling and reinstalling didn’t fix it. My husband is also on Mac and is having the same issue.

You can try clearing the GW2 cache. (Instructions [for Windows] found in the Knowledge Base accessed via the ‘Support’ link above/below.)

Good luck.

To clear the cache for Mac, go to your desktop, making sure it’s got ‘Finder’ next to the apple symbol.

Hold [Alt] and select ‘Go’ dropdown menu. When you hold [Alt] whilst doing this, a ‘hidden’ menu should appear called Library. Click that, then find the folder ‘Caches’.

In that folder should be another folder called com.transgaming.guildwars2. If you drag that folder to the trash can, it should fix the TP problem.

They should add that to the Knowledge Base. Thanks, penelopehannibal!