Buying gems
Yes same here for a week now
Try to buy that logging axe
If you continue to have problems buying gems, you can contact Customer Support and they will assist you. Top of page – Support – Submit a Request.
yep same payment approval fail problem here. I submitted a ticket a few days ago. still waiting on a response.
Maybe some of the guys are on vacation. Same problem here.
ArenaNet Communications Manager
Did you guys get the attention you needed to these “can’t buy” situations? If not, please be sure you submit a ticket and, if it hasn’t been answered in three days, you can post in the Tickets for Review thread: https://forum-en.gw2archive.eu/forum/support/account/Tickets-for-Review-3-days-and-older-merged/first#post48339
Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet