Grey Screen

Grey Screen

in Account & Technical Support

Posted by: crOwdcOntrOller.7213

crOwdcOntrOller.7213

grey screen came up when i clicked play. i don’t know how to resolve it. is there already a solution?

thanks =D

Attachments:

Grey Screen

in Account & Technical Support

Posted by: WeRemainSilence.3924

WeRemainSilence.3924

I have the same problem.. I can’t find an answer to it

Grey Screen

in Account & Technical Support

Posted by: crOwdcOntrOller.7213

crOwdcOntrOller.7213

I filled out a ticket, and this solution worked for me.

1 Click on the “Finder” icon located in your dock or the desktop of your computer to make “Finder” the active program in the finder menu bar.

2 Hold down the “Option” key on your keyboard while clicking “Go” in the finder menu bar. A dropdown will appear.

3 While still holding down the “Option” key, click on “Library” in the “Go” dropdown.

4 Once in the Library folder click on Application Support > Guild Wars 2

5 Move the entire Guild Wars 2 folder to the trash and then empty the trash.

Grey Screen

in Account & Technical Support

Posted by: FlamingFoxx.1305

FlamingFoxx.1305

Hollow you’re not being constructive or helpful – there are solution that DO work in some situations and things that should be tried just in case, e.g. the one that crOwdcOntrOller posted above which me and a couple of other users here on the forum figured out back when the client was released.

Glad that worked crowd, enjoy the game!

Grey Screen

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Have you tried updating? I am by no means a Mac expert, but perhaps the information in this thread will be of use to you.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet