Can't access my account.
please contact support. This thread hold information on how to do this:
https://forum-en.gw2archive.eu/forum/support/account/How-to-Submit-a-Ticket-Account-Issues-2
obviously you dont know your serial code so you can leave that one blank. Be prepared for support to ask you some rather strange questions. The will have to make sure you are you but after they have done so they will help you.
goodluck!!
Arise, opressed of Tyria!
I have not gotten on guild wars 2 in almost 2 months so I have forgotten my password. In order to reset your password you need provide your serial code, But the email that contained the serial code is no longer in my email. I can provide everything, Email, ingame name or anything else. I just dont know what my password is.
If you can log into the forums, your browser must have your password saved. You might look in your browser’s tools, and find your saved password there. =)
ArenaNet Communications Manager
Both sets of advice are good. If you don’t have info, simply insert “None” into the space and move on to what you can provide. I feel sure the team can help you with this.
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
If you’re a Chrome user click on the menu type icon and then settings. The down at the bottom find “advanced settings”, under privacy you’ll see a clicky for manage saved passwords. Click on that. In the pop up window search guildwars, highlight the one with the login as part of the url and click show. There’s your password for these forums and hence the one for the game.
And truth be told, half the time that’s the only way i can remember what mine is as well.