Can't access my account.

Can't access my account.

in Account & Technical Support

Posted by: Swimanemone.4563

Swimanemone.4563

I have not gotten on guild wars 2 in almost 2 months so I have forgotten my password. In order to reset your password you need provide your serial code, But the email that contained the serial code is no longer in my email. I can provide everything, Email, ingame name or anything else. I just dont know what my password is.

Can't access my account.

in Account & Technical Support

Posted by: mercury ranique.2170

mercury ranique.2170

please contact support. This thread hold information on how to do this:
https://forum-en.gw2archive.eu/forum/support/account/How-to-Submit-a-Ticket-Account-Issues-2

obviously you dont know your serial code so you can leave that one blank. Be prepared for support to ask you some rather strange questions. The will have to make sure you are you but after they have done so they will help you.

goodluck!!

Arise, ye farmers of all nations
Arise, opressed of Tyria!

Can't access my account.

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

I have not gotten on guild wars 2 in almost 2 months so I have forgotten my password. In order to reset your password you need provide your serial code, But the email that contained the serial code is no longer in my email. I can provide everything, Email, ingame name or anything else. I just dont know what my password is.

If you can log into the forums, your browser must have your password saved. You might look in your browser’s tools, and find your saved password there. =)

Can't access my account.

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Both sets of advice are good. If you don’t have info, simply insert “None” into the space and move on to what you can provide. I feel sure the team can help you with this.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Can't access my account.

in Account & Technical Support

Posted by: Keta.9601

Keta.9601

If you’re a Chrome user click on the menu type icon and then settings. The down at the bottom find “advanced settings”, under privacy you’ll see a clicky for manage saved passwords. Click on that. In the pop up window search guildwars, highlight the one with the login as part of the url and click show. There’s your password for these forums and hence the one for the game.

And truth be told, half the time that’s the only way i can remember what mine is as well.