Guild Wars 2

I have made purchase before with the same Visa bank card, but now it always showing fail.

You will need to contact support. Top of page-support then top of page- submit a request.

I’ve been having the same problem. I’ve submitted a ticket days ago. Now I’m just playing the waiting game.

SaberGryphon.4852:

I’ve been having the same problem. I’ve submitted a ticket days ago. Now I’m just playing the waiting game.

If you haven’t heard from them try checking all your folders, the spam and junk folders, and read this thread. not getting email.

If you still can’t find it and you don’t think its part of known email problems, and if it’s been 3 days or more since you heard from them you can post your ticket number in this thread, 3 day or older tickets.

I have the same problem and I posted a request about 2 hours ago. Please help. Is there a limit to the amount of gems you can buy? If so, how much is the limit and for how long before the reset? Thank you.

Shadow.7139:

I have the same problem and I posted a request about 2 hours ago. Please help. Is there a limit to the amount of gems you can buy? If so, how much is the limit and for how long before the reset? Thank you.

Apparently ANet does have limits put on gem sales. I’ve never seen a post saying what the limits are though or when the reset is. These limits can be increased but the person has to go through support in order to do so, which I assume you did based on what you said.

Thanks for the reply Astral! I just gave them a request stating my problem and am waiting for their response. I guess its night over there while I’m day over my side. Meanwhile I can’t purchase any more gems with my credit card ( even with a new one ). I guess I’ll have to wait for their response. I just hope I don’t have to wait for a few days……..