Connection Issues: July 11 and 12

Connection Issues: July 11 and 12

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Posted by: RedRayneFall.5180

RedRayneFall.5180

I tried the exe extensions listed here for NA, however I’m getting an error message saying that the target is not valid. Am I doing it wrong?

Yeah I’m having trouble too, maybe I don’t know what I’m doing.

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Posted by: lordappelmoes.7398

lordappelmoes.7398

me too waiting for help

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Posted by: libretto.8927

libretto.8927

all these solutions are for windows users…. are there any for mac??

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Posted by: Healix.5819

Healix.5819

I tried the exe extensions listed here for NA, however I’m getting an error message saying that the target is not valid. Am I doing it wrong?

Shortcut targets need to be formatted like this:

"C:\Example\Gw2.exe" -assetsrv 64.25.41.2

Alternatively, you can simply open the folder containing Gw2.exe, append the following to the address bar and press enter for a one time run:

\Gw2.exe -assetsrv 64.25.41.2

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Posted by: saint.1096

saint.1096

Making a new GW2 shortcut and adding -authsrv 64.25.38.172 -assetsrv 64.25.41.2 out side of the " allowed me to play.

Via reddit:
https://www.reddit.com/r/Guildwars2/comments/6mrwzh/connnections_errors_detected_problem/

Thanks this is work .

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Posted by: RedRayneFall.5180

RedRayneFall.5180

It’s confusing because some say that it’s working and others say it works to only download the patches, but won’t allow them to log in.

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Posted by: RedRayneFall.5180

RedRayneFall.5180

Making a new GW2 shortcut and adding -authsrv 64.25.38.172 -assetsrv 64.25.41.2 out side of the " allowed me to play.

Via reddit:
https://www.reddit.com/r/Guildwars2/comments/6mrwzh/connnections_errors_detected_problem/

Thanks this is work .

Thanks!! It works

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Posted by: Geramon.5948

Geramon.5948

I cant login. There is only ,,connection error (s) detected .retrying..
But i have functional internet
Where is problem???

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Posted by: Puh.9341

Puh.9341

Game still down
Whats going on..

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Posted by: Universe.4917

Universe.4917

am in the normal way. thank you!

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Posted by: GrnShttrdLyte.9716

GrnShttrdLyte.9716

I cant login. There is only ,,connection error (s) detected .retrying..
But i have functional internet
Where is problem???

From Anet, via Reddit: “We’re aware of the issue and are looking into it.
I’ll update here as I get them.
Update 1: For those able to get in with the workaround, great. For those that are still unable to get in, we are actively troubleshooting the issue. Sorry for the inconvenience!
Update 2: Working on the issue with our service providers. Still no ETA.
Update 3: We believe we have solved the issue for most in NA and are still working on issues in other regions. ETA – Hopefully Soon.
Update 4: We believe the issue has been fixed, however due to some DNS servers taking longer to update than others, some may still be running into issues. Hopefully this is resolved for everyone soon.”

It all depends on how long it takes for your ISP to cycle. In the US, that can be anywhere from every 3 hours up to 24 hours. They can’t give you a timeframe because of this.

https://www.reddit.com/r/Guildwars2/comments/6mrwzh/connnections_errors_detected_problem/

(edited by GrnShttrdLyte.9716)

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Posted by: Chilli.2976

Chilli.2976

-assetsrv 151.249.90.138:80 worked for me and I’m in New Zealand

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Posted by: Annie.8149

Annie.8149

My Game is still not working. It’s not just me right?

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Posted by: Ashantara.8731

Ashantara.8731

My Game is still not working. It’s not just me right?

It’s not just you.

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Posted by: SoulMaster.3748

SoulMaster.3748

Update and i just confirm
Note: for people who wants to download the game and login and played it.
1.Rename gw2 setup64 in to Gw2
2.Right click Gw2 and Create a shortcut
3.Right click the Gw2 -Shortcut then Properties

4.Target: Example Only C/Games/Gw2 .exe(Space it once)add this -assetsrv 64.25.41.2

5.After you download it and show and glowing the PLAY
(but cant login or presssing play)

6.Exit the installer or downloader after showing you can play or glowing

7.Right click the Gw2 -Shortcut then Properties again

8.Target: Example Only C/Games/Gw2 .exe(Space it once)add this
-authsrv 54.89.152.137 -assetsrv 64.25.41.2 and press OK to save

9. Run or Double Click Gw2-Shortcut then you can login and play it while his downloading the other path

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Posted by: zionophir.6845

zionophir.6845

i logged on normally and i went through. east coast, na

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Posted by: canpkcn.1760

canpkcn.1760

Still cant play the game. It started updating but got stuck at the final file and somehow when the downloaded file becomes 26MB my internet connection stops to 0 kbps. I can log in but the ‘Play’ button is faded.

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Posted by: Phoebe Ascension.8437

Phoebe Ascension.8437

Finally works for me ( Belgium EU) noone of the suggested bypasses worked.

Legendary weapons can be hidden now!
No excuse anymore for not giving ‘hide mounts’-option
No thanks to unidentified weapons.

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Posted by: Satuno Zeus.3107

Satuno Zeus.3107

Me too, I already uninstalled the game, and when I go to install it appears the conection error: /

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Posted by: Mash Out.9731

Mash Out.9731

They finally fixed it,i finally was able to download it without making any actions from above,thanks arena net for your working and also thx to all that did get involved with ideas

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Posted by: Amasofi.3754

Amasofi.3754

Thanks for advices. They works fine. I am from Europe / Finland and using windows.

Target box in GW2.exe shortcut icon:
Earlier: “C:\Program Files (x86)\Guild Wars 2\Gw2.exe”
And after: “C:\Program Files (x86)\Guild Wars 2\Gw2.exe” -authsrv 206.127.146.73 -assetsrv 64.25.41.2

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Posted by: Randulf.7614

Randulf.7614

EU players – try now. I’ve just got through normally

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Posted by: Celldrax.2849

Celldrax.2849

I assume it was just a matter of timing, but I tried that -assetsrv, saw it was going to download almost 400000 files on me, noped out of there, clicked my regular shortcut and game seems to be all good now.

So hopefully that’s that.

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Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

Next

I’m checking on this situation again right now. I’ve asked a few questions of our team and of our Network Operations Center to verify that this is resolving in NA and EU, as an e-mail at 7:57 AM PST seemed to indicate.

In the meantime, can you share your experience right now? Are you able to log in to the game? If not, could you please note your general location?

Thanks very much for your patience and understanding while we worked on this problem and continue to investigate the matter.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

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Posted by: Spiritz Wamphryi.8316

Spiritz Wamphryi.8316

Gaile – took a few tries with the connection error but managed to log in eventually on usa servers . For those unable to log in – keep trying and you should get there in the end . You know anets on the case when Gaile gets involved so bare with it .

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Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

Next

Gaile – took a few tries with the connection error but managed to log in eventually on usa servers . For those unable to log in – keep trying and you should get there in the end . You know anets on the case when Gaile gets involved so bare with it .

Thanks, Spiritz! May I ask your general location?

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

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Posted by: fbh.1459

fbh.1459

EU – logged in fine just now first attempt.

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Posted by: Custer.2586

Custer.2586

I managed to download a patch, but then got the attached window.

So currently some very slow “repairing data archive” is going on…

Attachments:

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Posted by: Custer.2586

Custer.2586

…actually, the progress bar was rather misleading, and I’m now in-game. Phew!

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Posted by: Spiritz Wamphryi.8316

Spiritz Wamphryi.8316

im actually uk but i do have 1 euro and 1 usa account and managed to login on both after a few errors – least we know its not euro or just usa specific problem . Btw Gaile – has your bosses given you a frog yet for gw2 ? i miss seeing the frog XD

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Posted by: sapronov.6450

sapronov.6450

All earned (ru)

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Posted by: Mouja.8130

Mouja.8130

First try sucsessful just now after problems at around 12 today.
Thanks from Germany

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Posted by: IndigoSundown.5419

IndigoSundown.5419

Successful login at 9:35 AM PDT, east of San Francisco. No connection error, no repair notice.

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Posted by: Bunter.3795

Bunter.3795

10 minutes ago I still had the problem, I finally got the work around to work. I logged into each of my accounts and then came back here. Seeing that some have posted that it’s working I tried the normal log in procedure and it worked.

I’m NA, Minnesota.

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Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

Next

Thank you so much for these reports. I’m breathing a little easier now, as it seems we’re able to get in from both NA and EU. Woot!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

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Posted by: Estantia.3076

Estantia.3076

Hello!

Cambridge UK 5:50pm here. Repairing data archive, occasionally it goes ‘not responding’. It has just finished after 10-15 minutes.

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Posted by: Duende.7436

Duende.7436

Thank you so much for these reports. I’m breathing a little easier now, as it seems we’re able to get in from both NA and EU. Woot!

Hey Gaile, I tried to do the workaround stuff earlier, and my download started but the last file would not download. It goes up to 26 MB for the last file then speed immediately drops and all the info about speed/downloaded size etc disappears. Even remaining file.

I switched back to regular target on shortcut properties, tried switching it back. Still that 1 kitten ed file doesn’t download xD

I tried the FAQ solution to this issue also. I changed language, then I changed back, deleted local.dat and still no changes.

I’m located in Turkey, Ankara.

Good luck!

Sunreaver Duende
Ring of Fire EU Community WvW Councilor, Die Hard RoFian!
We are the soldiers of Cash.

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Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

Hello!

Cambridge UK 5:50pm here. Repairing data archive, occasionally it goes ‘not responding’. It has just finished after 10-15 minutes.

Great — so you’re in then?

[Completely off topic: Dad was an Oxford man, but dear lord, I do love Cambridge, and the King’s College Choir is amazing! Lucky you to be there. And.. now I’m homesick. ]

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

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Posted by: afrodude.8531

afrodude.8531

hello, my game is having this issue still. my general location is Shreveport Louisiana.

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Posted by: afrodude.8531

afrodude.8531

barksdale airforce base

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Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

Great to hear. Thanks for the update.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

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Posted by: Duende.7436

Duende.7436

Great to hear. Thanks for the update.

Just to clarify, I’m still stuck in that situation. Trying manual repair now by changing target line. I’ll update if it works. I want to find that 1 file and ask the file; Why? xD

Hopefully it will work :/

Sunreaver Duende
Ring of Fire EU Community WvW Councilor, Die Hard RoFian!
We are the soldiers of Cash.

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Posted by: Duende.7436

Duende.7436

Updating again, repair didn’t work. I am unable to download the last file. Any suggestions?

Sunreaver Duende
Ring of Fire EU Community WvW Councilor, Die Hard RoFian!
We are the soldiers of Cash.

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Posted by: Claypatch.6591

Claypatch.6591

I am in Seattle WA and I was able to successfully launch the game.

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Posted by: Bhaya.7916

Bhaya.7916

It is working in Finland. No need for adding “-authsrv 206.127.146.73 -assetsrv 64.25.41.2” anymore. Thank you ArenaNet!

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Posted by: Pumpulipupu.6254

Pumpulipupu.6254

It’s 20:37 (8:37 PM) in Finland and I’ve successfully logged in. Seems to work now.

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Posted by: Ashantara.8731

Ashantara.8731

-assetsrv 151.249.90.138:80 worked for me and I’m in New Zealand

Same here. Europe.

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Posted by: Bunter.3795

Bunter.3795

While I can log in without a problem there is an issue after leaving the game. After logging out, when the client refreshes it normally would bring up the log in screen again, now it is bringing the “connection errors” message and doesn’t progress any further. I can use the “X” to close it and then re-launch the client to switch accounts which is working fine but I thought I’d bring it up.

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Posted by: gishalicious.3510

gishalicious.3510

I’m checking on this situation again right now. I’ve asked a few questions of our team and of our Network Operations Center to verify that this is resolving in NA and EU, as an e-mail at 7:57 AM PST seemed to indicate.

In the meantime, can you share your experience right now? Are you able to log in to the game? If not, could you please note your general location?

Thanks very much for your patience and understanding while we worked on this problem and continue to investigate the matter.

After waiting all day, still shows connection error message, but after a few retries it finally connects to the log in screen and let’s me get on. I’m in France (on an NA server if that makes a difference). So everything seems to be fine over here, or at least getting there. Thanks.

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Posted by: Lagom Lite.9750

Lagom Lite.9750

I had this issue this morning but now I can log in as usual (Sweden).