Hi there.
I am able to log in once every five-six attempts. All the other times i am getting either a 7:1000:7006:462 error code or one starting with 42: (i will edit this bit once i catch the exact number).
Even if i manage to log into the game, my toon is lagging and the game is unplayable. The chat works fine, the Hero panel works fine, but any skill i click and any interaction takes about 15 seconds to activate.
It goes on for two-three minutes and then i get 7:11:3:191:101 error – the game disconnects back to the login screen or crashes completely.
I’ve been having this issue for the past two months, but i haven’t been playing actively; i wanted to log in tonight, buy a new character slot and introduce my better half to the game before we discuss getting her her own account, but the game won’t let us.
The game worked fine four months ago on this exact same configuration.
I am also unable to log into the forums on Chrome – when i enter my credentials, all i get is a blank page that can’t be reloaded.
My connection is not the best, but still decent enough – around 10Mb/s download, 2Mb/s upload. It happens to have some hiccups, but in general it works fine – i can play other online games and browse the web just fine, including streaming stuff both ways.
The machine is a 64-bit Win 7 on a fairly good rig and i’m pretty sure it’s not a hardware issue, especially that i haven’t changed anything in the configuration since late September and it worked fine until mid November.
Can you please investigate and advise a solution?
.