Crash during play and Keep crashing at map entering screen

Crash during play and Keep crashing at map entering screen

in Account & Technical Support

Posted by: joykafka.4308

joykafka.4308

Crashed when I attempted a jump at Straits of Devastation.
The whole system halted. Forced to reboot.

After rebooting into Mac OS X. Everything worked well as usual except GW2.

  • GW2 login success.
  • World/Character Screen OK.
  • Whole system halted at Map entering screen: The cityscape screen showed when loading the Map; First cycle seemed completed successfully. The refreshed and then the whole system halted again. Forced to reboot.

It happened again and again.

Crash during play and Keep crashing at map entering screen

in Account & Technical Support

Posted by: joykafka.4308

joykafka.4308

After 3 additional system crashes under Mac OS X, Rebooted into Windows and successfully entered the game.

Crash during play and Keep crashing at map entering screen

in Account & Technical Support

Posted by: joykafka.4308

joykafka.4308

I tried again playing Mac version, it crashed OS X like 3 minutes after logging in.

Crash during play and Keep crashing at map entering screen

in Account & Technical Support

Posted by: joykafka.4308

joykafka.4308

I tried logging in Mac Beta Version again after update, it still crashed the whole OS X a few minutes after logging in and forced hardware reboot.

Crash during play and Keep crashing at map entering screen

in Account & Technical Support

Posted by: docblock.4981

docblock.4981

i have the same issue as soon as the map is loaded and the music starts to play my mac crashes

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Crash during play and Keep crashing at map entering screen

in Account & Technical Support

Posted by: Valdoron.7821

Valdoron.7821

I get the “A serious error has occurred…” thing before I even get to the character select screen. Nothing just quits. Any official word on this yet?

Crash during play and Keep crashing at map entering screen

in Account & Technical Support

Posted by: Robert Walter

Robert Walter

Hi, folks,
We obviously welcome your posts in this forum if you’re experiencing technical problems, but we ask that you include your system specifications. There is very little we can do to help with out this information.

Also, please take the time to file a customer support ticket, including the system report requested in that sticky.