Crashing in loading screen[Mac]

Crashing in loading screen[Mac]

in Account & Technical Support

Posted by: MilitantPasta.4159

MilitantPasta.4159

I’ve recently started playing GW2 again and now I’m facing crashes that I haven’t encountered before. When attempting to start The Snaff Prize, I get this error “m_readOffset + m_readLength <= m_totalBytes”

I also receive this error after a few seconds in my guild hall. I did other personal story missions on my Norn today and I didn’t face these problems.

Is there anything to be done?

Crashing in loading screen[Mac]

in Account & Technical Support

Posted by: HippieJoel.9537

HippieJoel.9537

Unfortunately there’s not much that can be done.

If I am not mistaken, this error is caused by the client running out of memory. Unfortunately, due to the way in which the Cider translation layer works the simple fact is that the game client on OS X uses more memory than it normally would, and suffers from memory fragmentation more than it would on a Windows system.

On Windows this issue can be alleviated by using the 64-bit client but unfortunately due to incompatibilities with OS X’s ABI (and how OS X and Windows think the GS register should be used) it’s unlikely this will ever be fixed unless ArenaNet one day decide to write a native Mac client.

You can certainly try playing the game with PlayOnMac and see if you have any luck with this – many users have had success this way. I would also suggest you try lowering the settings you’re playing the game at – especially texture settings and those relating to character limits.

If not, try playing the game on Windows.