Crashing more times than i can count

Crashing more times than i can count

in Account & Technical Support

Posted by: TerminalMontage.5693

TerminalMontage.5693

I’m not sure what’s going on. I’ll post my crash info in the next comment, since there is a character limit. I’m not sure where to pinpoint the problem so I can actually enjoy the game.

My PC specs are;
AMD Phenom II X4 945 CPU
Sapphire Radeon R9 270x GPU
M4A79XTD EVO motherboard
8GB RAM

Yes, I repaired it. I’ve also redownloaded it. I’ve tried 32bit and 64bit. I have the game on an SSD and regular HDD and I get the same thing. No other game does this.

Crashing more times than i can count

in Account & Technical Support

Posted by: TerminalMontage.5693

TerminalMontage.5693

—> Crash <—
Assertion: !transferRejected
File: ..\..\..\Engine\Gr\GrTex2d.cpp(4168)
App: Gw2-64.exe
Pid: 4496
Cmdline:
BaseAddr: 000000013FFD0000
ProgramId: 101
Build: 57479
When: 2016-02-04T09:50:20Z 2016-02-04T02:50:20-07:00
Uptime: 0 days 0:23:46
Flags: 0×1

—> System <—
Name: GOLDRATHIAN-PC
IpAddr: 192.168.0.11
Processors: 4 [AuthenticAMD:15:4:3]
OSVersion: Windows 6.1 (64 bit)

—> System Memory <—
Physical: 3533MB/ 8191MB 43%
Paged: 10796MB/16380MB 65%
Virtual: 8386190MB/8388607MB 99%
Load: 56%
CommitTotal: 5583MB
CommitLimit: 16380MB
CommitPeak: 6382MB
SystemCache: 3952MB
HandleCount: 24372
ProcessCount: 65
ThreadCount: 849

—> Process Memory <—
Private: 2108MB
WorkingSet: 2068MB
PeakWorkingSet: 2090MB
PageFaults: 3628501

—> Memory Category Usage (Inclusive) <—
[Category] [Size(MB)] [Count]
VRAM 873.21 24447
Root 868.14 788299
Programmer Data 562.58 312210
VRAM – Prop Tex 299.00 978
Engine 271.62 165684
Uncategorized 208.80 425451
Game 191.52 117060
Model-Programmer 158.71 29875
Content 130.84 37761
VRAM – Gr Postproc 88.39 20
Gr 84.53 97570
VRAM – Effect Texture 80.30 323
VRAM – Character Tex 78.91 277
Collections 65.51 5186
Dictionary 64.13 1817
VRAM – Terrain Tex 53.92 74
Text 53.25 5983
Art Assets 52.95 11724
Gr Umbra 44.84 1517
Collide 43.82 38914
VRAM – Composite Tex 42.80 382
Character Models 41.34 1361
Composite Models 41.10 502
Composite Tex 38.23 144

—> Memory Category Usage (Exclusive) <—
[Category] [Size(MB)] [Count]
VRAM – Prop Tex 299.00 978
Uncategorized 208.80 425451
Model-Programmer 152.62 21308
Content 130.84 37761
VRAM – Gr Postproc 88.39 20
VRAM – Effect Texture 80.30 323
VRAM – Character Tex 78.91 277
Dictionary 64.13 1817
VRAM – Terrain Tex 53.92 74
Text 53.25 5983
Gr Umbra 44.84 1517
VRAM – Composite Tex 42.80 382
Composite Tex Pool 37.73 143
VRAM – DDI Shader 34.56 20361
VRAM – UI Textures 33.86 794
VRAM – DirectX Geo Buffers 26.89 802
Collide 22.50 2982
Archive 18.75 60
VRAM – Character Geo 18.75 31
VRAM – VolumeLight Tex 17.21 20
Collide Havok 16.46 34877
VRAM – Terrain PgdImg 14.50 58
VRAM – Map Env Tex 11.29 17
Audio FMOD 10.06 3438

—> Game Context <—
MapId: 1143
Flags: 0×241
ElapsedTime: 00:13:39

—> World State <—
<WorldState BufferCapacity=“67107056” BufferUsed=“38874918” DrawCalls=“976” Fps=“31” EffectLights=“0” Lights=“108” Materials=“447” Particles=“3392” Submodels=“1071” TextureLoadsPending=“20” TextureMemory=“-681641298” Triangles=“1026358” VerticesSoftwareTransformed=“0” VideoMemoryTotal=“282879544” CameraPos=“-19876.6, 24306.3, -3175.7” CameraFwd=“-0.906606, -0.225323, 0.356784” MapName=“wZY+N.Fpw9V” MapNamespace=“iCiij” MapSector=“IJwR+.Zcbiw” MapType=“WvwBlueHome” MapFloor=“3” MapId=“1143” MapGuid=“F8C1920F-6E23-46BA-97B0-E94437978FFF” MapTimeOfDay=“0.000000” PlayerFacing=“-0.906607, -0.225322, 0.356783” PlayerPos=“-20188, 24187.7, -2954.37” PlayerVelocity=“0.0976563, 0, -0.683594” />

[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.1.7601.17514 (64/32-bit compatible)]

—> ClientContextThreadProc Thread 0×133c <—

—> Trace <—
Pc Rt : Args
00000001`402b643c 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`402c3cd9 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`402c7196 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`402c118b 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`402c21d8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`403235b9 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`4066ea09 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`40475450 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`4047326e 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`40472e94 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`40474376 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`4047285f 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`402acf89 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`4043341f 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`404335c6 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000000`76dc59ed 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000000`76efc541 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

—> Thread registers <—
rax=0000000000000002 rbx=0000000141162aa8 rcx=0000000004abee20
rdx=0000000141162aa8 rsi=0000000000001048 rdi=00000001411639d0
rip=00000001402b63dd rsp=0000000004abedc0 rbp=0000000000000000
r8=0000000000001048 r9=000009b6088a0009 r10=0000000000000000
r11=00000000273048b0 r12=0000000004abf6f8 r13=0000000000000002
r14=000000013ffd0000 r15=0000000002f1f9c0
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000202

rbx-32 0000000141162A88 00000001`402c0be0 00000001`402bd8a0 00000001`402c0b50 00000001`402bd8a0
rbx 0 0000000141162AA8 2e2e5c2e`2e5c2e2e 5c656e69`676e455c 78655472`475c7247 00007070`632e6432
rbx
32 0000000141162AC8 72757478`65745f73 7974696c`61755165 45545f52`47203c20 55515f45`52555458
rcx-32 0000000004ABEE00 00000001`402b63dd 00000000`04abedc0 00000000`00000000 00000001`40f62c75
rcx 0 0000000004ABEE20 00000000`ff06d9ae 00000000`00000a95 00000001`41c073d0 00000001`40f600f5
rcx
32 0000000004ABEE40 00000000`00000000 00000001`402a912e 00009fbf`0010000f 0053002b`002b0033
rdx-32 0000000141162A88 00000001`402c0be0 00000001`402bd8a0 00000001`402c0b50 00000001`402bd8a0
rdx 0 0000000141162AA8 2e2e5c2e`2e5c2e2e 5c656e69`676e455c 78655472`475c7247 00007070`632e6432
rdx
32 0000000141162AC8 72757478`65745f73 7974696c`61755165 45545f52`47203c20 55515f45`52555458

—> Code <—
00000001`402b63bd 488bf948 8d0d992d 6201418b f0488bda H..H…-b.A..H..
00000001`402b63cd e85e8dfe ff488d4c 2460ff15 636fe900 .^…H.L$`..co..
00000001`402b63dd 488b8424 58010000 48c74424 30000000 H..$X…H.D$0…
00000001`402b63ed 00488944 2440488b 8424f800 00004885 .H.D$@H..$….H.
00000001`402b63fd db488944 2448488b 84240001 00004c8d .H.D$HH..$….L.
00000001`402b640d 05aea9ea 00488944 2450488d 4424604c …..H.D$PH.D$`L

—> Stack <—
00000000`04abedc0 00000000`00000000 00000000`04abee20 00000000`04abef30 00000000`04abede0 …….. …….0……………
00000000`04abede0 00000000`04abee00 00000000`04abee20 00000000`00000000 00000000`00003468 …….. ……………h4……
00000000`04abee00 00000001`402b63dd 00000000`04abedc0 00000000`00000000 00000001`40f62c75 .c+@………………..u,..... 00000000`04abee20 00000000`ff06d9ae 00000000`00000a95 00000001`41c073d0 00000001`40f600f5 .................s.A.......….
00000000`04abee40 00000000`00000000 00000001`402a912e 00009fbf`0010000f 0053002b`002b0033 ……….............3.+.+.S. 00000000`04abee60 00000202`002b002b 00000000`00000000 00000000`02ed3320 00000001`4040e938 +.+............. 3......8.@….
00000000`04abee80 00000000`04abf090 00000000`00000000 00000000`56ff8380 00000000`00000002 ……………….V…………
00000000`04abeea0 00000000`04abee20 00000001`41162aa8 00000001`41162aa8 00000000`04abedc0 ……..
.A…...A…………
00000000`04abeec0 00000000`00000000 00000000`00001048 00000001`411639d0 00000000`00001048 ……..H……..9.A….H…….
00000000`04abeee0 000009b6`088a0009 00000000`00000000 00000000`273048b0 00000000`04abf6f8 ……………..H0’…………
00000000`04abef00 00000000`00000002 00000001`3ffd0000 00000000`02f1f9c0 00000001`402b63dd ………..?………….c+@….
00000000`04abef20 00000000`0000027f 00000000`26f05d08 00000000`26f050c0 0002ffff`00009fbf ………].&…..P.&…………
00000000`04abef40 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
00000000`04abef60 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
00000000`04abef80 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
00000000`04abefa0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
00000000`04abefc0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
00000000`04abefe0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
00000000`04abf000 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
00000000`04abf020 00000000`3d0ac353 00000000`00000000 00000000`3d2c0831 00000000`00000000 S..=…………1.,=…………
00000000`04abf040 00000000`3d0ac353 00000000`00000000 00000000`3d2c0831 00000000`00000000 S..=…………1.,=…………
00000000`04abf060 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
00000000`04abf080 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
00000000`04abf0a0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
00000000`04abf0c0 00000000`0000001b 00000001`402ab19a 00000000`00000000 0000000d`5472ff5c ……….
............\.rT.... 00000000`04abf0e0 00000004`00000004 00000000`00000000 00000000`27304850 00000000`04abf178 ................PH0'....x....... 00000000`04abf100 00000000`0000001b 00000001`403995b0 00000000`0000001b 00000000`0000001b ..........9………………..
00000000`04abf120 00000000`04abf178 00000000`04abf178 00000000`00000800 00000000`04abf150 x.......×...............P…….
00000000`04abf140 00000ad8`a88bd46c 00000001`402aafdd 00000200`00000200 00000000`3fc1d430 l………*@…………0..?….
00000000`04abf160 00000001`41764260 00000000`00000000 00000000`00000000 00000000`00000800 `BvA……………………….
00000000`04abf180 00000000`27304850 00000000`00000060 00000001`411a86a0 00000000`000000b6 PH0’….`……….A…………
00000000`04abf1a0 00000000`00000001 00000000`00000001 00000000`00000002 00000000`00000000 …………………………..

—> Error Logs <—
n’t exist propId=‘1928779657333801528’
Content is referencing a propID that doesn’t exist propId=‘1928779743233147449’
Content is referencing a propID that doesn’t exist propId=‘1930741529675137550’
Content is referencing a propID that doesn’t exist propId=‘1930720570234733141’
Content is referencing a propID that doesn’t exist propId=‘1930720583119635050’
Content is referencing a propID that doesn’t exist propId=‘1930741576919777807’
Texture missing mip chain: 0×00ecaf
Texture missing mip chain: 0×147882
Texture ‘0×03539b’ dimensions too small
Loading ‘0×03539b’ texture failed
Decode was cancelled in the middle of a file-load (0×0000528f0). Corrupted?
File size mismatch from archive for 0×0000528f0; expected = 53036, actual = 0
Raw file 0×0000528f:0×00123135 has CRC 0×62369d0c.
Deleting file 0×0000528f
Failed to load file {0x0000528f:0×00123135} from archive
Texture missing mip chain: 0×14787e
Texture missing mip chain: 0×147882
Texture missing mip chain: 0×147882
Texture ‘0×03539b’ dimensions too small
Loading ‘0×03539b’ texture failed
Texture missing mip chain: 0×147884
Couldn’t find projectile effect for skill ‘Zz5tK.FNVfN’
Texture missing mip chain: 0×147884
Couldn’t find projectile effect for skill ‘Zz5tK.FNVfN’
Map load hang on STATE_MODELS_STREAM detected: MapId: 1143, Position: (174.731995, 31505.000000, -5888.870117), Completion: 0.000000
Model ‘0×082245’: Failed to resolve AimIK bone indices.
Texture ‘0×03539b’ dimensions too small
Loading ‘0×03539b’ texture failed
Couldn’t find projectile effect for skill ‘Zz5tK.FNVfN’
Texture missing mip chain: 0×147884
Couldn’t find projectile effect for skill ‘KIWQR.f0qXr’
Couldn’t find projectile effect for skill ‘KIWQR.f0qXr’
Texture decode failed.
Loading ‘0×01cc83’ texture failed
Map load hang on STATE_MODELS_STREAM detected: MapId: 1143, Position: (174.731995, 31505.000000, -5888.870117), Completion: 0.000000
Texture ‘0×03539b’ dimensions too small
Loading ‘0×03539b’ texture failed
Texture missing mip chain: 0×147884

—> DirectX Device Info <—
VendorId = 0×1002
DeviceId = 0×6810
Version = 8.17.0010.1429
Description = AMD Radeon R9 200 Series
Compat = 0×00000000
VidMem = 1771 MB

Crashing more times than i can count

in Account & Technical Support

Posted by: TerminalMontage.5693

TerminalMontage.5693

The client also froze halway through the upgrade and isn’t responding. I’ve been playing since headstart and the past 2ish months have been awful.

It sure would be nice if I could play this game.

Crashing more times than i can count

in Account & Technical Support

Posted by: Colly.4073

Colly.4073

I’m having the same issues mate and if its any consolation I don’t think it’s on your end, like you I have repaired, updated drivers, even re downloaded and done a fresh install and it fixes nothing.

Was fine until 26th patch.

Crashing more times than i can count

in Account & Technical Support

Posted by: TerminalMontage.5693

TerminalMontage.5693

I remember hearing GW2 doesn’t really react well to AMD processors, I wonder if the latest patch made that even worse.

Crashing more times than i can count

in Account & Technical Support

Posted by: Ellieanna.5027

Ellieanna.5027

Your virtual memory is capping at 99% when you are crashing. People will say it’s not an issue, but it is. It’s a memory issue. Might be an issue with the sector your virtual memory is using, or it could be that your actual memory is having an issue which is forcing the game to use so much virtual.

I’m a Moose, a ginger moose even.

Crashing more times than i can count

in Account & Technical Support

Posted by: TerminalMontage.5693

TerminalMontage.5693

Ah! I see! Well those crashes I posted were using the 32bit client, I thought maybe I might get different results because I don’t notice anything with 64bit. I’ll play with 64bit and when I crash again I’ll check if my virtual memory is still capping.

If it is having the issues you mentioned.. What could I do to fix it?

Crashing more times than i can count

in Account & Technical Support

Posted by: Ellieanna.5027

Ellieanna.5027

Ah! I see! Well those crashes I posted were using the 32bit client, I thought maybe I might get different results because I don’t notice anything with 64bit. I’ll play with 64bit and when I crash again I’ll check if my virtual memory is still capping.

If it is having the issues you mentioned.. What could I do to fix it?

You can run a memory test and see if your sticks of memory are working correctly. Or you can even just use compressed air and blow the computer out to make sure it’s not a dust issue. Sometimes dust just makes things not work.

But if you were using the 32bit client, then yes, switching to the 64 bit will make a huge difference.

I’m a Moose, a ginger moose even.

Crashing more times than i can count

in Account & Technical Support

Posted by: TerminalMontage.5693

TerminalMontage.5693

Hmmm it’s not dusty, but I’ll keep that in mind and make sure I keep my PC clean. And I’ll test the ram when I get a chance.. Thanks for the help! In the meantime, I tried increasing the size for the paging file for virtual memory. Like explained here :o http://www.makeuseof.com/tag/virtual-memory-low-heres-fix/

I wonder if that’ll do it.