DRI Arena payment

DRI Arena payment

in Account & Technical Support

Posted by: MrRay.3027

MrRay.3027

20€ purchase that I haven’t made. From what I googled, a lot of people, that don’t even play games, got hacked (or whatevee you call it) like this. Has anybody else had this issues and does Anet resolve it? Already submitted a ticket, but I’m doubtful.
And while we’e on the subject, is there any other place to buy gems? More safe…

DRI Arena payment

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

The CS Team will assist you. Be aware, due to high volume, response are running a bit slower than usual.

You sure you made no purchases from ArenaNet? No Gems, or other items though the Gem Store of the Shop page?

You can purchase Gem Cards at your local retailer, but that would not prevent your account from being hacked, or your credit card details stolen. Account security tips can be found in the Knowledge Base or Stickies above.

Good luck.

(edited by Inculpatus cedo.9234)