Diagonal Line On Screen During Game Play

Diagonal Line On Screen During Game Play

in Account & Technical Support

Posted by: Nienna Valar.7342

Nienna Valar.7342

I’ve been struggling with playing the game on my new MSI laptop that came with Win10 installed and an Nvidia GTX960M card. I think I’ve finally managed to get the game to play without freezing after a clean install of the graphics card and switching to windowed fullscreen. However, I now occasionally see a diagonal line on my screen when I play GW2. Any thoughts or suggestions on how I can remedy this? Thanks in advance!

Diagonal Line On Screen During Game Play

in Account & Technical Support

Posted by: Nienna Valar.7342

Nienna Valar.7342

I should probably specify that it’s like a transparent dividing line, cutting my screen in half on the diagonal.

Diagonal Line On Screen During Game Play

in Account & Technical Support

Posted by: MrFayth.3546

MrFayth.3546

Sounds like you’re talking about “Screen Tearing”. Which is an issue you get when your when your FPS fall out of sync with your monitor refresh times.

Have you enabled Vertical Sync in the Game Graphics Options?

i5 4690k @4.1ghz, r7 260x 1180/1680,8Gb G.skill Ripjaw 2133, 120gb ssd Gw2+OS

Diagonal Line On Screen During Game Play

in Account & Technical Support

Posted by: Nienna Valar.7342

Nienna Valar.7342

I have enabled it, yes. I don’t know if it would help to specify that it doesn’t happen all the time. Only around portals and when I view the world map.

Diagonal Line On Screen During Game Play

in Account & Technical Support

Posted by: Nienna Valar.7342

Nienna Valar.7342

For kicks and giggles, I’ve been playing around with my settings in game to see if anything helps. I ended up disabling VSync and voila, no more diagonal lines at portals!

Diagonal Line On Screen During Game Play

in Account & Technical Support

Posted by: NilSatis.6720

NilSatis.6720

This is a corrupt texture bug on Guild wars 2 specific to mobile Nvidia gpus and Windows 10. You actually remedied the problem yourself temporarily, as Vsync is the main cause of the problem for unknown reasons. It causes map hanging at loading screens and artifacts and this diagonal line on occasion. WIthout using Vsync you will suffer screen tearing. This can be avoided completely by running in borderless fullscreen mode or by actually running the game in Windows 7 compatibility mode.

Its a known bug that anet a) wont acknowledge or b) attempt to fix so it seems.

Diagonal Line On Screen During Game Play

in Account & Technical Support

Posted by: AzureWolf.9150

AzureWolf.9150

Sounds like you’re talking about “Screen Tearing”. Which is an issue you get when your when your FPS fall out of sync with your monitor refresh times.

Have you enabled Vertical Sync in the Game Graphics Options?

Thanks MrFayth, that fixed the same problem for my GF in GW1