email authentication..

email authentication..

in Account & Technical Support

Posted by: colby.6792

colby.6792

I am forced to authenticate my email each and every time I log in from home. Same PC I always use, same internet connection, same everything.

This just started on 9/24.

Is this a known glitch/issue?

Thanks

email authentication..

in Account & Technical Support

Posted by: HogWash.3928

HogWash.3928

Me too. Do you have dsl?

email authentication..

in Account & Technical Support

Posted by: colby.6792

colby.6792

yes in fact I do

email authentication..

in Account & Technical Support

Posted by: HogWash.3928

HogWash.3928

yes in fact I do

I think it is how our isp routes us.

email authentication..

in Account & Technical Support

Posted by: mathisk.6427

mathisk.6427

There should be a checkbox on the authentication page that will save your address to a list of “verified” addresses. If you don’t see that checkbox, you might need to try adjusting your browser settings (compatibility mode, etc) or using a different browser.

Of course, if you’re IP address changes significantly enough that even saving the address to the verified list doesn’t help, well, not sure what to suggest.

email authentication..

in Account & Technical Support

Posted by: Vaerah.4907

Vaerah.4907

Not only I have the same issue, but I also don’t get ANY email to validate my log in!

Yes I checked the spam folder and blah blah.

email authentication..

in Account & Technical Support

Posted by: BhornRheady.5738

BhornRheady.5738

My ISP routinely refreshes client (ie. me) i.p. addresses. Sometimes they are 72.XXX , otherwise a 80.XXX range. Does this mean I will have to re-validate everytime my ISP does, for want of a better term, a “flush”.
A static IP would solve this, but that would cost me more.

I was Bhorn to be wild………
Some must fight so that all may be free.
I’m so good it hurts.