Guild Wars 2

Hi!

One of my friends want to play with GW2. He only want to play with the free core game, but he cannot login into the launcher. He gets the message attached as a picture below. Firewall do not block the launcher, the account is fresh, and because he can login to the website itself and activated the e-mail address he gave at the registration, he tried to make a password change, but the new one do not Works either.

Can someone give us any idea what can cause this?

Sincerely:
Zsolt

Your friend would have to contact the CS Team about that particular email address.

Or, your friend could just make a new Play4Free account using a different email address.

Good luck.

We will try another address, if not Works, it will be a ticket