Error/Crash while Downloading/Patching

Error/Crash while Downloading/Patching

in Account & Technical Support

Posted by: Knetik.4356

Knetik.4356

I have tried running the repair and reinstalling the game. I keep getting this error while trying to download/patch.
Anyhow have any ideas on how to fix this?

—> Crash <—
Exception: c0000005
Memory at address 00000000`00000008 could not be read
App: Gw2-64.exe
Pid: 10648
Cmdline:
BaseAddr: 00007FF70F5E0000
ProgramId: 101
Build: 81825
Module: EasyRedirect64.dll
When: 2017-09-11T20:59:58Z 2017-09-11T15:59:58-05:00
Uptime: 0 days 0:05:04
Flags: 0

Error/Crash while Downloading/Patching

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Your issue is EasyRedirect64(.dll). Try removing or disabling this plug-in.

Good luck.

Error/Crash while Downloading/Patching

in Account & Technical Support

Posted by: Healix.5819

Healix.5819

EasyRedirect64.dll is causing the crash. Uninstall its owning program and reboot.

If uninstalling it doesn’t properly remove it however, open a command prompt (cmd.exe) as an administrator and enter the following and reboot:

netsh winsock reset
netsh int ip reset