Error when opening the TP

Error when opening the TP

in Account & Technical Support

Posted by: Niels.5396

Niels.5396

upon opening the Ttrading post I get the usual error pop up and it says: net::ERR_NETWORK_ACCESS_DENIED
This does not affect my game in any way. It does not crash, I just can’t access the TP.

This started happening yesterday. Does anyone know how I can fix this? My game has no lagg and I can play everywhere just fine, I just can’t access the Trading Post.

Error when opening the TP

in Account & Technical Support

Posted by: darksome.1697

darksome.1697

TP has definitely been shaky since the last patch. Most days I can’t access it at all, just get a black screen – like how it used to be every few weeks before they rewrote the whole thing. But that bug is back now.

Sometimes it works again if I go to a few different zones and then try to launch it, sometimes it works if I quit the game and kill the “cookied” process, restart and immediately try to access the TP when in game.

But most of the time, the Black Lion Trading Post is just black, showing an endless loading thingie.

Error when opening the TP

in Account & Technical Support

Posted by: Illconceived Was Na.9781

Illconceived Was Na.9781

Try clearing out the TP’s cache. Instructions are in a sticky in the account/technical support forum. Sometimes a file gets corrupted there, preventing the entire TP from loading.

If you have no luck with that, create a support ticket so the Customer Service team can work with you individually. (The forums are good for getting help from other players, but bad for ensuring your specific issue gets looked at quickly.)

John Smith: “you should kill monsters, because killing monsters is awesome.”

Error when opening the TP

in Account & Technical Support

Posted by: darksome.1697

darksome.1697

Try clearing out the TP’s cache. Instructions are in a sticky in the account/technical support forum. Sometimes a file gets corrupted there, preventing the entire TP from loading.

If you have no luck with that, create a support ticket so the Customer Service team can work with you individually. (The forums are good for getting help from other players, but bad for ensuring your specific issue gets looked at quickly.)

I went through the stickies and couldn’t find anything on how to clear the TP’s cache in there, if it’s in there I must have missed it. Any chance you could point me to it? Thanks!

Error when opening the TP

in Account & Technical Support

Posted by: Beldin.5498

Beldin.5498

I went through the stickies and couldn’t find anything on how to clear the TP’s cache in there, if it’s in there I must have missed it. Any chance you could point me to it? Thanks!

- shut down GW2 if its running
- Click on your windows startbutton.
- type in “%temp%” an press enter
- delete the folder that starts with gw2cache

EVERY MMO is awesome until it is released then its unfinished. A month after release it just sucks.
Best MMOs are the ones that never make it. Therefore Stargate Online wins.