Guild Wars 2

I’ve recently started getting very bad latency on Guild Wars 2 (average ranging from 200 to 500 ms, spiking up to seconds). This makes the game absolutely unplayable for me. I mostly do PvP, and this causes most of my skills to either face the wrong direction, to go through targets and do nothing, or to not trigger at all and waste cooldowns.

Here’s a few things to consider:

• This is new. It did not happen before, and it’s progressively gotten worse over the past few weeks.
• I’ve always gotten some pretty terrible latency in the original Guild Wars (around 300 ms).
• I have no latency issues when playing any other online games I own (60 to 100 ms).
• It doesn’t seem to be server lag since whenever I ask, no one replies.

What could be the issue here?

Here’s some more relevant information.

• I live in Canada on the East Coast, and most megaservers seem to be located in Texas (although there is a GW2 IP from New Jersey, but I don’t know what it’s used for).
• There is seemingly no difference in latency related to the time of the day. I tried playing around 4 PM, 7 PM and 4 AM, it lags all the same.
• I tried forcing the client to use Port 80 (to check for ISP throttling). It makes no difference.
• There sometimes seem to be latency spikes when China launches heavy cyber attacks at the United States.

Here’s hoping this helps.

Today, something strange happened.

• The latency went back to normal (60 to 70 ms) around 2 AM (EST).
• The latency at 10 AM (EST) was still normal.
• I was playing Guild Wars 1 when around 2 PM (EST), I started lagging like crazy (over 1 second latency, my character was teleporting all over the screen).
• The latency in Guild Wars 2 went back to above 200 ms.

Is it related? Who knows. I still only get to play when everyone’s asleep. This sucks.

I’ve been lagging only during NA prime lately as well. Seen a few other posts about it from various places. I don’t know if it’s them, my ISP, a level 3 somewhere, etc. But, typically the best response you’ll get is contact your ISP after running a pathping. Good luck, and hopefully somebody gets some information to Anet, so they can fix whatever they can on their end, if necessary. It is disheartening when it’s only this game that has latency.

You have the same issue as us: https://forum-en.gw2archive.eu/forum/support/support/Unplayable-lag-since-yesterday

Our pings go back to normal around the precisely the same time of 2 am EST as well.

Unfortunately, pathping doesn’t do anything for me.

>pathping -w 500 -q 100 -4 64.25.39.1

Tracing route to 64.25.33-1.ncsoft.com [64.25.39.1]
over a maximum of 30 hops:
  0  Rangelost-DT [192.168.0.103]
  1  192.168.0.1
  2     *        *        *
Computing statistics for 25 seconds...
            Source to Here   This Node/Link
Hop  RTT    Lost/Sent = Pct  Lost/Sent = Pct  Address
  0                                           Rangelost-DT [192.168.0.103]
                                0/ 100 =  0%   |
  1    0ms     0/ 100 =  0%     0/ 100 =  0%  192.168.0.1

Trace complete.

Expect the same amount of help we received which may be summarised as ‘live with it’.

That’s a weird pathping result. Looks like it hasn’t worked at all or made it past your own modem/router???

Interesting to see it’s happening elsewhere in the world…

Ya Rangelost, as the others have pointed out, we are basically experiencing the same issues as mentioned in our other thread, albeit somewhat higher figures being from Australia – right down to the time frames of (un)playability.

FINALLY!!!! Im having EXTREME lag too!! Im actually in texas. I thought it was just me. Ive been having awful terrible time with this crap!!. I contacted ANet, but they said it was packet loss. Its just this game! I have other computers on the network that run just fine though, which is the really weird part

I have: reset router physically and through my browser, tried different plugs, different cords, tried wireless USB adapters, re installed the game twice, reinstalled windows twice, contacted my ISP (at&t uverse), ran speedtests, updated all my drivers meticulously.

Ive tried so much crap over and over again. Driving me nuts. when i ping ncsoft ( – pathping -w 500 -q 100 -4 64.25.39.1) i get this:

Tracing route to 64.25.33-1.ncsoft.com [64.25.39.1]
over a maximum of 30 hops:
0 Cerberus.gateway.pace.com [192.168.1.69]
1 192.168.1.254
2 108-232-176-1.lightspeed.austtx.sbcglobal.net [108.232.176.1]
3 71.149.77.78
4 75.8.128.140
5 12.83.68.137
6 gar26.dlstx.ip.att.net [12.123.16.109]
7 * * *
Computing statistics for 150 seconds…
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Cerberus.gateway.pace.com [192.168.1.69]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% 192.168.1.254
3/ 100 = 3% |
2 18ms 6/ 100 = 6% 3/ 100 = 3% 108-232-176-1.lightspeed.austtx.sbcglobal.net [108.232.176.1]
0/ 100 = 0% |
3 20ms 3/ 100 = 3% 0/ 100 = 0% 71.149.77.78
1/ 100 = 1% |
4 19ms 4/ 100 = 4% 0/ 100 = 0% 75.8.128.140
67/ 100 = 67% |
5 21ms 71/ 100 = 71% 0/ 100 = 0% 12.83.68.137
29/ 100 = 29% |
6 —- 100/ 100 =100% 0/ 100 = 0% gar26.dlstx.ip.att.net [12.123.16.109]

Trace complete.

It’s currently 7 PM (EST), I’ve been getting normal latency all day today (66 ms). If it’s going to last, only time will tell.

I dont get any times where it doesnt lag out

Syviren.7086, it does seem like you are getting some massive packet loss on the AT&T network. Your pathping doesn’t even reach NCSoft’s network.

If other computers on your network do not get lag on Guild Wars 2, and Guild Wars 2 is the only game in which you experience lag, then I have no idea what the problem could be.

see, thats what i thought!!! little jerks >.>

Syviren.7086:

FINALLY!!!! Im having EXTREME lag too!! Im actually in texas. I thought it was just me. Ive been having awful terrible time with this crap!!. I contacted ANet, but they said it was packet loss. Its just this game! I have other computers on the network that run just fine though, which is the really weird part

I have: reset router physically and through my browser, tried different plugs, different cords, tried wireless USB adapters, re installed the game twice, reinstalled windows twice, contacted my ISP (at&t uverse), ran speedtests, updated all my drivers meticulously.

Syviren.7086, I’m also in Texas with AT&T U-verse and having the same problem for days. My Internet seems to work fine for everything else.

When I run a pathping to GW2 it also doesn’t go past gar26.dlstx.ip.att.net [12.123.16.109]. So whatever is happening with you is happening with me.