First Offense Resulted in Permaban?
First Offense Resulted in Permaban?
in Account & Technical Support
Posted by: Illconceived Was Na.9781
- yeah, they don’t usually suspend people for first time offenses. The are exceptions for completely egregious names and … well, I could see this one as being one of those exceptions.
- In your support ticket, did you ask them to also change your account name and give them an alternative? I’d recommend that.
It’s possible by the way that they suspended your account due to the account name, not the character name, in order to rename the account.
Yeah.. that account name. I can foresee some complications with it.
Yeah, normally first offenses just get a warning. However, your chosen name is in the realm of “extremely offensive”, and that, coupled with the fact that your account name is the same, may be why it was an automatic ban. I’d suggest doing as Illconceived said (update your ticket to ask to change the *display name, character name, and give an alternative name).
(edited by RoseofGilead.8907)
Ask to change your ‘Display’ Name, not your Account Name. Account Names are the email associated with your account.
You can peruse the EULA and CoC via the ‘Legal’ link below.
Good luck.
- yeah, they don’t usually suspend people for first time offenses. The are exceptions for completely egregious names and … well, I could see this one as being one of those exceptions.
- In your support ticket, did you ask them to also change your account name and give them an alternative? I’d recommend that.
It’s possible by the way that they suspended your account due to the account name, not the character name, in order to rename the account.
Thank you for this advice and feedback. I did request to change the account name, but am unsure what you mean by an alternative. Can you please explain this to me?
Update your ticket, and tell them you don’t want to change your Account Name, but rather your Display Name. That’s the name everyone sees; hence ‘Display’.
Offering an alternative means you choosing a different name to be displayed, rather than the CS Team choosing it.
Good luck.
Gotta say this was such a stupid thing to do .. of all the hundreds of millions of ‘historical figures’ whose name you could use you just happened to use the name of arguably the most evil ‘historical figure’, ever .. I’d be quite happy to see your ban upheld on appeal.
How can your account be suspended but still able to write in the forums?
Call the Führer just a “Historical person” ? Wow .. just wow.
Well deserved ban i would say.
Best MMOs are the ones that never make it. Therefore Stargate Online wins.
It is worse for people in real life who already had the name “Isis” and then now you get patriotic ignorant people who say that the name “Isis” which had an entirely different meaning before, now is a terrorist name. /sigh
But yeah, who here plays this game, that was ACTUALLY alive from the Holocaust days? Who is actually offended?
Just kind of stupid to choose a name that is controversial. Ban is a bit over the top, but a suspension, sure.
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Unless of course this account is associated with an IP or some other information that is the same as a previous account that has had naming issues. Then I’d say permaban is warrented.
First Offense Resulted in Permaban?
in Account & Technical Support
Posted by: Michael Henninger.7451
Game Support Lead
So, time for a dose of honesty.
This account was blocked because both the display name and character names are obviously disallowed. The account also has chat showing repeated use of “Sig Heil”.
At the time of the block, the account was free-to-play and it is our policy to block ‘troll accounts’. The account has since been upgraded and is being allowed name changes in exchange for returned game access.
Twitter: @ANetCSLead
GM Delicious Intent.5928
First Offense Resulted in Permaban?
in Account & Technical Support
Posted by: Illconceived Was Na.9781
But yeah, who here plays this game, that was ACTUALLY alive from the Holocaust days? Who is actually offended?
For starters, people who don’t have aunts, uncles, or cousins because only their parents survived the “Holocaust days”.
Adolph kitten.9 420
nice numbers
Hello everyone!
We’re going to close this thread as the issue has been addressed, thank you!