My Friend Account

My Friend Account

in Account & Technical Support

Posted by: Speaw.6742

Speaw.6742

My friend bought guildwars 2 yesterday he cant enter game,get this error;Attachments

And when he try to enter forum the got this error:Login Error: You do not have access to Guild Wars 2

Attachments:

My Friend Account

in Account & Technical Support

Posted by: Speaw.6742

Speaw.6742

Redacted: Log-in name

(edited by Moderator)

My Friend Account

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Hello, Speaw,

Please have your fiend contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist him. For tips on what information to provide in a ticket, please read this post.

Note: Please do not post a log-in name on the forums, to maintain the best account security. The name has been removed, but I wanted to explain why. Thanks for understanding.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet