Game Crash upon pressing play.

Game Crash upon pressing play.

in Account & Technical Support

Posted by: Renziel.3952

Renziel.3952

“A serious error has occurred that prevents the program from continuing to run. You can help us prevent this error from occurring in the future by reporting it to ArenaNet”.

—> Crash <—
Exception: c0000005
Memory at address 00007ffb`17e69dd0 could not be written
App: Gw2-64.exe
Pid: 5660
Cmdline:
BaseAddr: 00007FF60B100000
ProgramId: 101
Build: 81583
When: 2017-09-03T03:28:10Z 2017-09-03T04:28:10+01:00
Uptime: 0 days 0:12:12
Flags: 0

—> System <—
Name: DESKTOP-JRUU3SB
IpAddr: 192.168.0.32
Processors: 2 [AuthenticAMD:15:0:0]
OSVersion: Windows 10.0 (64 bit)

—> System Memory <—
Physical: 1811MB/ 3968MB 45%
Paged: 2783MB/ 5376MB 51%
Virtual: 134217267MB/134217727MB 3%
Load: 54%
CommitTotal: 2593MB
CommitLimit: 5376MB
CommitPeak: 3091MB
SystemCache: 1730MB
HandleCount: 61157
ProcessCount: 153
ThreadCount: 1747

—> Process Memory <—
Private: 149MB
WorkingSet: 146MB
PeakWorkingSet: 171MB
PageFaults: 4054161

—> Memory Category Usage (Inclusive) <—
[Category] [Size(MB)] [Count]
Root 95.02 6214
Programmer Data 52.48 781
Uncategorized 36.09 4678
Collections 26.13 234
Dictionary 26.08 43
I/O 22.93 377
Archive 21.64 25
Collide Havok 6.45 755
Collide 6.45 755
Engine 3.10 23
Gr 3.08 13
File Service 1.24 12
Event 0.13 5
Networking 0.13 22
Gr Umbra 0.06 2
Asset Service 0.05 337
Game 0.04 55
Content 0.02 1
Threading 0.01 15
DDI 0.01 3
Msg 0.01 9
Model-Programmer 0.01 1
UI 0.00 24
Web Browser 0.00 10

—> Memory Category Usage (Exclusive) <—
[Category] [Size(MB)] [Count]
Uncategorized 36.09 4678
Dictionary 26.08 43
Archive 21.64 25
Collide Havok 6.45 755
Gr 3.00 2
File Service 1.24 12
Event 0.13 5
Networking 0.11 13
Gr Umbra 0.06 2
Collections 0.05 184
Asset Service 0.05 337
Game 0.02 45
Content 0.02 1
Threading 0.01 15
DDI 0.01 3
Msg 0.01 9
Model-Programmer 0.01 1
Engine 0.01 6
Web Browser 0.00 10
BTree 0.00 6
CharClient 0.00 5
Services 0.00 12
File Core 0.00 2
Text 0.00 1

Game Crash upon pressing play.

in Account & Technical Support

Posted by: Vicus.5841

Vicus.5841

I have this game error, cant figure it out. My specs are top of the line. I have almost nothing running in the background. Dunno

Game Crash upon pressing play.

in Account & Technical Support

Posted by: Vicus.5841

Vicus.5841

Has anyone found a solution to getting past this error? I have updated my drivers (1060GTX). Motherboard drivers are fine and my memory passes memtest. I’ve never had an issue like this. I can play everything else on max settings without issue. I feel it has something to do with the 64 client. How can I exclusively use the 32 bit client? I tried installing it but it defaults to the 64 client.

Really confused. I dont have any adware programs..I disabled my antivirus…nothing works.

Game Crash upon pressing play.

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

You can contact the Tech CS Team via the ‘Support’ link above/below and ‘Submit a Ticket’ for assistance.

Good luck.