Game client

Game client

in Account & Technical Support

Posted by: Baldovin.1392

Baldovin.1392

Hello.

Yesterday I got an email from arena.net that they are selling the game again. I rushed to buy the game which gone pretty well. I bought it, registered an account and download the game with no problems. But when I try to log in this massage appears: “The game client is unable to gain access to the log-in server at this time. This is most commonly caused by firewall or router settings, security applications, or connecting through a campus network. For additional support, please visit http://support.guildwars2.com.”.

So I googled the problem and it appears that lots of people have the same problem, but none seems to know the fix for it and how log do we need to wait for the massage to disappear. I have been trying to log-in since yesterday but this massage keeps popping up. Is it normal because of the server overflow or did it had to go away by this time and if it did what do I need to do to fix it ?

Thank you ! Hope someone helps me so I can finally play this beautiful game.

P.S.
I disabled my antivirus and firewall but it’s been no help whatsoever.

Game client

in Account & Technical Support

Posted by: Kevhoran.1780

Kevhoran.1780

Just keep trying to log in, it is usually just because a lot of people trying to log in at once so the login server is just full

At least this is what I think, I got this as well and just kept trying and it allowed me in after awhile

Game client

in Account & Technical Support

Posted by: Baldovin.1392

Baldovin.1392

Thank you for responding. But I finally figured it out !

Since I’m using internet of university, our administrator blocked the ports (dunno why). Now I just connect via my smartphone and use mobile connection, not the fastest connection but still better then not playing the game at all.

I’m going in game now and hope this topic actually helps someone !

Cya in game ! =)