Game loads slowly after client crashes

Game loads slowly after client crashes

in Account & Technical Support

Posted by: Aeslarin.6830

Aeslarin.6830

For the past couple of days, I’ve been experiencing a problem when trying to play GW 2. The game tends to load very slowly and constantly lags. I noticed this began to happen after the client recently crashed several times. (The client in question is the 32-Bit.)

The first of many problems is when I click the icon to start GW 2. The loading screen (featuring Rytlock) appears and keeps me there for quite some time. I started keeping track of how long it takes for the screen to stop loading, which is about five minutes. That is much longer than usual, when before it would take no more than a minute or so. After waiting, I’m finally connected to the log in section. For some reason, I have no problem signing in.

However, the trouble continues during the character selection process. The entire screen goes black and none of the characters’ avatars show up in the boxes. I have six characters, so it takes a while for the images to appear including the background setting. When all of the images are present, I then choose a character and get ready to play. Once again, I’m stuck (for five minutes as well) at the next loading screen that would lead to the area I want to visit. This time the information such as location, waypoints, points of interest, vistas and etcetera aren’t listed – which causes the loading to take much longer.

When I’m able to enter the area, I still have to wait a long time for additional images (NPC’s, the environment and so forth) to finish loading before going any further. As my character starts moving around or using their abilities, all I receive is constant lagging. The lags also affect my character’s movements and the game, both of which freeze occasionally. It becomes so frustrating, until I decide to give up and eventually log out of the game.

Narrowing down a specific time where the problem started, it was Monday evening while I participated in an event and the client proceeded to crash more than once. After that, it seemed the game hasn’t run smoothly since. I’m no stranger in waiting for things to load, with all due respect to my computer. But as of late, the game has been running very slowly since the client crash.

Lately, I tried different ways that might help to rectify the problem – defragging the computer, disk cleanup, frequent scanning and even updating the drivers. When I attempted to run the game again, the issue with extended loading time persists. I can run other games just fine, but GW 2 has this problem. Right now, I’m not sure what else can be done from my end. I enjoy playing the game, but these current circumstances make it nearly impossible to do so.

Does anyone have an idea of what could be the matter, or some advice in finding ways to solve this problem?

Game loads slowly after client crashes

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

My game has slowed down markedly recently, as well. It was fine until a couple of weeks, or so, ago. Sigh.

Edit: I have experienced next to no crashes over the past nearly 4 years, though.

(edited by Inculpatus cedo.9234)

Game loads slowly after client crashes

in Account & Technical Support

Posted by: The Johnny.9017

The Johnny.9017

Same happends to me, almost copy/paste of your problem… First client stuck on run for some time, then loading is going and going…(and its repeating every time) Tried with -repair but nothing changed… Sended 2 crash reports to ANet… I hope that someone will see ours problem and help us to solve it. I love this game but this is just disappointing…

Game loads slowly after client crashes

in Account & Technical Support

Posted by: Aeslarin.6830

Aeslarin.6830

Earlier, I attempted playing the game to see if anything might have changed. First off, the issue of slow loading remained but it didn’t require a long waiting period. The lagging I experienced was few, which allowed me the opportunity to play for a while. However, the client crashed again and it went downhill from there. After logging back into the game, the constant lags returned shortly thereafter.

At this point, the entire problem has become exhausting. On top of that, I can understand the feeling of disappointment; taking into consideration the amount of time spent enjoying this game. I’ll continue hoping for a resolution however, I just might have to sit GW 2 out for a moment.

My game has slowed down markedly recently, as well. It was fine until a couple of weeks, or so, ago. Sigh.

Edit: I have experienced next to no crashes over the past nearly 4 years, though.

I’ve been playing for going on eight months now. During that period of time, I cannot remember the game running slow and lagging to this degree because of repeated client crashes.

Same happends to me, almost copy/paste of your problem… First client stuck on run for some time, then loading is going and going…(and its repeating every time) Tried with -repair but nothing changed… Sended 2 crash reports to ANet… I hope that someone will see ours problem and help us to solve it. I love this game but this is just disappointing…

Likewise, it seems no matter which steps we try to take in alleviating the problem; it ends up becoming an endless circle. Hopefully, someone will be able to provide a solution for us.

(edited by Aeslarin.6830)

Game loads slowly after client crashes

in Account & Technical Support

Posted by: cheetahka.7185

cheetahka.7185

I’m stuck in same boat, load times for basic zones are like trying to load into LA during a festival such as Halloween. And when I do load in I have to wait longer for the city graphics to load. In all fairness my pc is a toaster, stuck at win 7 32bit with 2 gig ram and 2 gig video card. I need to buy a new pc upgrading isn’t an option to old. Don’t suppose you have a trade in program :p anyways everything was fine till a week or so ago I also followed a link to dump the cashed which seemed to help for a day or so but stuck again.

Game loads slowly after client crashes

in Account & Technical Support

Posted by: The Johnny.9017

The Johnny.9017

Yay, finally i found and fixed my issue and bring back game to normal after slow/hitching/suttering/long loading screens problems

First, as we see, problem with game starts at mid July, same time(after I searched this days) as Windows 7 started to have huge memory leaks according to Internet. So now this fixed game for me:

1. Open Task Manager and look if one of svchost process is taking too much memory and cpu consumption.(maybe need to click “show processes from all users” to see that)

2. If does, in Services tab, find Windows Update service and go right-click on it, then stop. After that, back on Process tab and see if svchost process is reduced memory and cpu consumption. If yes, start Guild Wars 2 and see how games reacts now.

3. If game is now working properly, there are 2 solutions to fix this for good:

a) Start Resources, find Windows Update service, right-click on it and go Properties. Then at Startup type choose Disable. That will from that point disable Windows Update for future. (I’m not recommending to disable WU for good).

b) Go on MS Support site and find this 3 updates: KB3102810, KB3135445, KB3138612. Download them, and install. (after each install, restart pc). Those are 3 patches for svchost memory consumption and cpu usage, and also fix Windows Update program(’cause who have problem with svchost also have problem with Windows Update).

Personaly I went on b solution, and game are now smooth and fast as it was.

I hope that this will help for others.

Pozdrav

P.S. This also resolved my lag problem

(edited by The Johnny.9017)