Guild Wars 2 Forum - Account & Technical Support

Gem store issues

So, I have been able to purchase gems no sweat in the past, in fact I did so 4 or 5 days ago. I am trying to make another purchase on the same card, and have tried a second card, as well as both of my paypal accounts. I get a failure each time. I submitted a support ticket #130609-001196. Please help a brotha’ out!

Gem store issues

in Account & Technical Support

Posted by: mercury ranique.2170

mercury ranique.2170

No need to make this thread. Your ticket is from today. You will very like get your answer through support later on today as well.

Arise, ye farmers of all nations
Arise, opressed of Tyria!

Gem store issues

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

mercury ranique.2170:
No need to make this thread. Your ticket is from today. You will very like get your answer through support later on today as well.

Yes, this ticket was reviewed and responded to in a couple of hours.

Folks — please do not post right after you’ve submitted a ticket. If you find you still need help after three days, feel free to post in the Tickets for Review thread, which is at the top of this Account Support sub-forum.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet