Guild wars 2's support.

Guild wars 2's support.

in Account & Technical Support

Posted by: Ray.9730

Ray.9730

I’ve had my account suspended for three days now, I contacted support and they did get back to me some hours later, asking me for some information in order to confirm my ownership of the account, I sent them what they asked and I then got another e-mail letting me know they were working on my problem and would get back to me as soon as they had new information about it. It’s now been more than 24h and I still have no idea what even caused my account to be suspended. Any idea of why figuring this out would take so long?

Guild wars 2's support.

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

You can read the Official response thread explaining the slower than usual response times.

Good luck.