Guild Wars 2

I received the following this morning, 9/23/14:

Guild Wars 2 Account Will Be Shut Down Inform

We are sorry to inform you that your login account [redacted] will be shut down or partially limited within 72 hours due to currency transactions or abnormal login. If you want to remove restrictions, please click the following link to validate:

https://account.guildwars2.com/login?

Please keep in mind that Guild Wars 2 is a global game with hundreds of thousands of players. This means that standards of behavior must be upheld. For your convenience, you can obtain more information about our rules at the address listed below.

https://www.guildwars2.com/en/legal/

Guild Wars 2 Account Support Team

I clicked on the first link to verify, only I misplaced my serial #. I can furnish anything, except that, to show it’s my account. Weird thing is, I’m unable to log-in to my support account, but can in to my account, which is where I got the following:

AcaciaAVE.5914 – acct name
current login IPs
Authorized Networks

I even have a transaction # from an email sent to from purchasing in-game gems, months ago.

So please I would appreciate what I need to do to stop this shutdown?

TY
AcaciaAVE#5914

Are you able to please send me the purchase info, via email like before? And ty for getting back to me so quick.

If you wish to purchase the game, you can do so at this site: http://buy.guildwars2.com/store/gw2/en_US/html/pbPage.buyguildwars2

You may need to change the region, of course.

If you mean you want the serial key sent to you, again, after your previous purchase, you would need to contact CS. Top of Page – Support – Submit a Request.

Good luck.

AcaciaAVE.5914:

I clicked on the first link to verify, …

If you put any information at all into that page you clicked on I would highly suggest you change your password, and your email password. That link probably took you to a hoax website that was trying to get your login information.

You should remove your email address from the above post..