Not receiving mail

Not receiving mail

in Account & Technical Support

Posted by: TheVillager.7194

TheVillager.7194

Q:

Good Day,

I recently bought 2 items at the black lion traders and got a friend to mail me some crafting supplies. I have not received the in game mail from any of these situations. Where did my mail go?

Not receiving mail

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

A:

Please note that you can have a maximum of 10 mails in your mailbox. So please delete any extras — taking off any attached items, of course — and the missing mails should appear afterwards.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Not receiving mail

in Account & Technical Support

Posted by: Zaken.1806

Zaken.1806

If you have some old mails that are not from Arena, delete them. There are limits on how many mails you can have in the box ( The one from NPCs and ANet doesn’t count ). Once you clear the mailbox, they might show up.

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